Integration of best technology with process

An ISO/IEC 27001:2013 and ISO 9001:2008 Certified TPA

Customer Speaks

Dear Tulasi,
Thank you very much for the information…Georgy Daniel Transportation Business Unit |

Embedded Product Division TATA ELXSI.


Dear Tulasi,
Thanks for your information Regards,

Irshad Gland Pharma Ltd


Dear Payal,
Thanks for quick response.

Regards,
Rameshnarayana Quality Engineering & Software Technologies


Thank you Sreenivas for your splendid response.



Dear Suresh,
Thank you for your prompt response.

This is helpful.


Thank you very much for your immediate action.

Regards B. Anji Reddy Dodla Dairy Ltd.


Dear Lalit,
Thanx for Your prompt action.

regards Abhay Kumar


Thank you so much Sampath.
Really appreciate your support.

Thanks and Regards,
Navdha SHARMA MGR - HUMAN RESOURCES HSBC.


Dear Tulasi ,
Thank you The resolution was very quick and I appreciate for your support.



Hi Shravanthi,
Thanks for the quick response and all your support.

Regards Sanjay TEKsystems Global Services Pvt Ltd


Dear Sir,
I would like to appreciate Mr. Ritesh Lokhande- FHPL for their kind prompt coordination & guidance regarding cashless and reimbursement claim. As my wife was admitted in hospital for maternity from 8-2-16 to 13-2-16 in MGM hopital Aurangabad, during this whatever I have ask query and issues with Ritesh he has given us proper solution. He have very good knowledge also never getting angery. Thanks to Idea for having such good policies for employee and their family. Thanks to FHPL for their prompt service. Thanks Juliet mam for your always kind support and help. Request you sir pls pass this appreciation to Mr. Ritesh.

Thanks & Regards, Irfan Shaikh


Dear Payal,

Thanks for the prompt reply.


Thank you Narendra…Sadananda BAXA



Thank you Padma.

Appreciate your response.


Hi Kavitha,
Hope you are doing well!! I really want to bring to your notice about the service which was provided by Santosh FPHL POC for Dell Right from the time I have submitted the claim till date I had numerous queries’s for which he has responded well and most importantly even if I had to call him out of Business hours he would answer the call and provide the assistance. My Son got treated in a hospital which was a very basic one with least possible facility and support which causes the delay in procuring the Documents required for claim but Santhosh help me in with some buffer time so I get all the paper work back to him. Today I’m really happy that the claim was successfully closed all because of his help and support.



Dear Swapna,
Thanks a lot for your Kind help...!!!!!

Regards Paramveer Singh Empl.Code-06945 Biological E.Ltd


Hi Shravanthi,
Thank you for the confirmation and please find the attachment clarification for delay. Please take it forward. Thanks for the support. Kindly let me know should you require any further assistance.

Thank you, Anil Kumar Kashuvojwala Herbalife International India Pvt Ltd : IT


Dear Tulasi /team claims Thank you once again for cooperation ,
support and responses, which is one of the best service we availed. I must appreciate your listening punctuality and humbleness.

Finally we got discharged from Hospital.


Dear Tulsi,
Thanks for the info. I am sending the documents today thru Blue Dart courier. Kindly acknowledge once it is received.

regards, Sachin Yeole Bharti Airtel Ltd.


Dear Praveen Ji,
Thanks for your support.

Kindly send the below breakup so that I can submit it to concerned.


Dear FHPL Team,
Your support is really appreciable.

Regards Naveen Tayal.


Thank you FHPL you done wonder full job special thanks to shirisha and other employes.

Regards rapolu shekar.


Dear Madam,
Sorry for delayed reply due to workload. With reference to the above, we are happy to inform you that you arranged wellness programme of our customer within a short period. Mr. Syed Anwar- Asst. Manager is visiting the customer office on very promptly on that day and waited long time due to non-availability of employees and given excellent presentation. Thank you very much for your team. With Regards A.V.S. Somayajulu,

Asst. Manager NIAC.


Dear Tulasi Thank you.

Regards,
Shwetha PK Herbalife International India Pvt Ltd.


Dear Shafee,

Thank you very much. -Rama Actiance India Pvt Ltd.


Thank you very much Inder !! It’s a wonderful experience to work such a helpful person like you. Clients will always expect a person like you from service provider to support on issues which got struck. Can’t express more than this and I can simply say one word that “we are getting the best service from FHPL” under your guidance and support. We would like to express to you our warmest admiration for your unfailing service to us as a TPA Health service provider. We acknowledge and appreciate your services and we look forward to have such excellence in near future as well.

Thanks Bahadev.


Dear Ms. Vanisri,
Many thanks for sending me the bills. I have received the bills.

Thanks & Regards,
INDU THAKUR REGULATORY AFFAIRS Mylan Laboratories Limited.


Dear Shafee,
Thank you so much !!!!!Regards ,

Dinesh C Empid : D5497 Asst manager,HDFC Bank.


Dear Shafee,
Thanks for quick revert.

Best Regards Riyaz H Genesis it innovations LTD.


Dear Vanisri,
Thank you for the prompt response,

Avinash G Legal Mylan Laboratories Limited.


Dear Vanisri,
Thank you for the prompt response,

Avinash G Legal Mylan Laboratories Limited.


Dear Madam,
Thank you so much for your great support to settle the above claim as my father got the credit in his account today.



Thanks Swetha,
for the update,

Regards Anand Dell.


Dear Tulasi,
Thanks. Much appreciated :) Thanks,

Sanket Beckman Coulter India Pvt Ltd.


Dear Vanisri,
Thank you very much for all your support. Really appreciating it.

Regards Faisal M. N. CA (India) Technologies Pvt Ltd


Thanks Shafee!,
Much appreciated for the quick reply!

BALAMURALI S Mcfadyen Consulting Software India Pvt Ltd.


Thanking you.
Dear Payal ,

Thanks & Regards, Manda. Bala Krishna Reddy Safety-Officer Mylan Laboratories Limited.


Dear Tulasi,
Thanks a lot Regards,

Sumesh. J.K Nokia Solutions


Hi Payal ,
Thank you will do the needful.

Thanks and Regards Manoj Nair. Johnson Control I Pvt ltd


Dear Narendra,
The name is changed to employee now.

Thanks you so much…


Dear Team,
Thank you for prompt reply !!

Regards Ankita Manager Health Claims TPA Management and Client Relationship Reliance General Insurance.


Dear Shafee,
Thanks a lot for your valuable message Thanks/regards Samsulal.J



Thanks for the information Shravanthi.
Thanks Karthik ,Astra Microwave Products Ltd.



Thanks a ton Vanisri
Best regards, Rangarao CA (India) Technologies Pvt Ltd.



Thanks Shravanthi.
I will follow up for the same.

Regards, Dr. Neetha Sudharman, Apollo Specialty Hospitals.


Dear Madam,
Thank you so much for your prompt response.

Regards, Pradyut Banik United Bank Of India : Retired


Thanks a lots M.Ranjitha.
Regards Vikrant Singh General Insurance Co. Ltd



Hi Safee,
Thank you for your quick response and providing useful information.

Regards Bhagwan Singh Yadav.


Dear Shafee,
Thank you for great response on my mail. I will follow the steps described in your mail.



Thanks Suresh/Veneet for your support. Regards, Bhanu.



Dear Vanisri, Thank you for prompt response



Dear Payal, Thank you very much for your response.

Thanks, Supraja.


Hi,
We are happy to informing you that our APOLLO Customer Mr. CH. PRAKASH Claim is done successfully . he was very happy and satisfied with our service ( he got RS 15232/- ) and we also happy and proud to be this claim .... This claim is done with support of our RM KRISHNAKUMAR GANDHAM SIR ,AM K.V.N REDDY SIR, AND RENOLD JACKSON SIR ..... My special thanks to Mr.RENOLD JACKSON SIR

THANK YOU SO MUCH SIR FOR YOUR SUPPORT..... THANKS & REGARDS K.ARCHANA(BIC) MFL-NIZAMABAD-BODHAN ROAD BRANCH.


Dear Tulasi ,
Thanks will check with my HR team.

Regards, Sailaja IVY BPO Services Pvt Ltd.


Dear Mahesh,
The session was conducted from 3.30pm to 4.30pm yesterday. It was so interactive and informative. Our employees has raised their no. of queries to understand their lifestyle disorders. They also felt that they can be helpful to others after having this session. Around 35 employees was present during session. We are so thankful to Dr. Panchal & Shalby Hospital Management for their kind cooperation. Thank you very much for arranging this session.

Thanks & Regards, Harshil Patel Branch Operations - SGS Ahmedabad.


Dear Payal,
Awesome and thanks for the document ,Bidurakantha Gangadhar Dell



Dear Madam,
Thanks for the prompt reply, appreciate it.

Thanks, Kalyan, Dell India.


Hi,
Many thanks for your mail Payal Ji

Regards, Ravi Nyati , Headstrong Services India Pvt Ltd


Dear Sir/Madam,
Thanks for your prompt response. Request one more assistance by providing the link for the e-Card Login as well.

With Regards, Saraskandan R Senior Manager & Branch Manager


Thanks so much for this.
You have always been kind to me. Really appreciate your efforts...

Thank You.. Amar Chauhan | Business Partner- HR GlobalLogic


Dear Team,
Thanx for your prompt response.

Syed Fahad Ellahi HDFC Bank.


Dear Team,
Thank you for prompt service.

Regards… Chetash Mehta HDFC Bank.


Dear Shafee ,

Thank You for the quick reply on my two emails.Emmanuel Sunny Menezes GENPACT India.


Hi FHPL,
I have received my claim amount.

Thanks Avinash for your support in getting claim settled. Thank you all.


Dear All @ FHPL,BIG THANK YOU !!!
I would like to extend my appreciation for the speedy process and approval for my mediclaim request (Ref no- 937947) Thank you once again for all your effort

Regards, Shraddha Vaity.


Dear Vanisri,
Wishing you & all your colleagues a Very Happy , Healthy & Wealthy New Year. Thank you very much for the very prompt final necessary action.

Thanks & Regards Dr. Surendra Anand MBBS;DPH Ex- Deputy Director Of Health Services, Govt. Of Maharashtra


Dear Team,
Have greetings from my side Thanx for your assistance.

Regd's Gaurav Khurana HDFC Bank LTD


Dear Team,
Thank you for your valuable service.

Thanks & Regards, Lijomon K F Asst. Manager HDFC Bank LTD


Thanks Vinay for your kind support !
Regards,

Anand. Hindustan Coca-cola Beverge pvt ltd


Thanks Shravanthi.
Regards,

Sailaja IVY BPO Services Pvt Ltd


Thank you Mr.Suresh for taking special care of my claim, i appreciate your efforts.

Thanks & Regards ​K Naga Jyothi HSBC EDP


Avinash: Thanks for your coordination and support for processing claim on priority



Dear Narendra,
Thanks for your mail. We received the individual ecards for all the members ,No need to send ecards.



Dear Narendra,
Thanks a lot..!!!

Regards Ganesh Joshi howdenindia.


Hi Sanjai,
I want to personally thank you and Ankit (FHPL)for the wonderful experience I had with our TPA under your able guidance. The final approval of amount from TPA for my wife’s surgery came in ~ 25 minutes, which is by far the best I have ever experienced in any of my past organizations. Please keep up the good work!!

Regards Deepak.


Thanks Vanisri.
Regards Rangarao.Tumati CA (India) Technologies Pvt Ltd.



Dear Payal ,
Thank you very much Payal! Kind Regards,

Chetana Galapooji


Dear Shafee,
Thank you very much for your information With Regards Sadashiva K



Thanks Avinash for quick response.

Appreciate your help. Regards, Amitosh


Dear Shafee,
Thanks for the quick help. Appreciate it.



Dear Tulasi,
Thanks for the support.

Regards Peeyush Jain.


Hi,
Thankyou so much for your revert back mail in a quick time. I was so tensed.

Thank you once again Bejay sahoo


Dear Tulasi,
I really happy and appreciated yours services, & I would like to drop a feedback is “GOOD” on your service.

Thanks ®ards Y raju.


Thanks Shafee.
Regards, Shiva.



Hi Payal,
Thanks for your support. My problem with login had been solved.

Thanking ones again.


Hi Tulasi,
Thanks for the quick response.



Dear Shafee,
Thank U for your support.

Regards, Sethupathi Raja S.


Hi Avinash ,
Have received the credits today. Appreciate your assistance in this, Avinash. You have been very helpful throughout the process.

Thanks, Jayesh Mehta.


Hi,
Thanks Mam for your prompt action plan.

Best Regards Sunil joshi.


Dear FHPL Team,
Thanks for Your support.

Thanks & Regards Manoharan R HDFC Bank


Dear Team,
Thanks for your support. My marriage date 02-Mar-2015

Thanks & Regards Gopinath K S HDFC Bank


Thanks Dear,
Appreciate you prompt resp



Thanks Shafee for immediate response.
I shall check the status tomorrow & let you know.

Regards, Anitha Juniper LTD


Thank you Shravanthi.

Regards,
Pothan. Broadcom Communications Technologies Pvt Ltd


Dear Suresh,
Thanks a lot... Regards,

NAGARAJ REDDY D OPTIMUS GENERICS LIMITED,


Dear Tulasi,
Thanks a lot.

Thanks & regards subash | satellite network group


Dear Team,
Thank you very much. Appreciate your quick response.

Thanks & Warm Regards Jayanth Balasubramanya Imperia Client Relationship Manager HDFC BANK LTD


Hi Payal,
Thank you so much for the urgent help. It is really appreciated. You have the best customer service team.

Thanks & Regards, Anish Janardhanan Genpact Infrastructure (Kolkata) Pvt. Ltd.


Dear Shafee ,
Thank you so much !

Regards Amit Gupta


Dear Shafee ,
Thanks for the promptness for Info provided.

Regards, Kusumakar


Dear Shafee ,
Thanks a lot, for you kind support.

Regards, Kusumakar


Dear Praveen ,
Thank you so much for your timely and prompt response.

Thanks, Piyali Biswas


Dear Sir/Madam,
Thanks for a Quick reply for me processed

Regards Naina Mohammed,S


Dear Payal ,
Thanks for the quick response.

Regards,Nand jee Dubey PDCSL.


Thanks Team,
For your quick turnaround. Appreciate



Dear Payal ,
Thanks for the quick response.

Regards,
Pavan HDFC Bank.


Hi Avinash,
I got the rest of the amount few minutes back. Really appreciate your prompt handling here, thanks ! Regards,

Amit , India Software Pvt Ltd.


Hi,
Many thanks ! Shafee for the help……... R Ganesh Shell India Markets Pvt Ltd



Hi,
Thanks a million Shailesh for the help Regards Kuldeep Regional Business Manager Respiratory NOVARTIS INDIA LTD.



Dear Payal,
Thank you for the response.

Regards, Manik Roy.


Dear Shafi Received Settlement letter ,
Thank you for swift response.

Thanks & regards Jayachandra.K.S Branch Control Unit HDFC BANK


Hello Shafee ,
good Evening, Thank you very much for your help.

Thanks and regards D.Srinivas Cyient Ltd.


Hi,
Great ....Thanks a lot for your immediate help tulasi.

Thanks Vamsi.k Dr. Reddys Laboratories Ltd


Dear Team,
Thanks for u r support.

Thanks & Regards Vaibhav Dixit – HDFC


Dear Jaiprakashji,
I received complete claim amount because of your cooperation. Every time I called you for any query, you responded and resolved the query in a short and specific manner. In return i can have only lots of thanks and well wishes with gratitude to you.

Thanks and regards Prabhabati Das


Hi Shafee, Thanks a lot for prompt reply, it works now.
Regards, Ashok.P Par Formulations Pvt Ltd.



Dear Ruchita,
Thank you all for such wonderful support.



Dear Payal,
Thank u very much for your prompt action.

Regards Ramesh Chandra Pandey Perrigo API India Pvt Ltd


Hi Ruchita,
Thanks for your support and immediate responses.

Regards, M. Sundaresan Gold Ops - CPU Chennai.


Dear Ms. Payal,
Thank your providing the needed clarification.

Best regardsSreekanth Jhade Dr.Reddy's laboratories.


Hi Ruchita,
Thank you very much.

Regards Sunil bhadra.


Ruchita, Thanks for your support and immediate responses. Regards, M. Sundaresan Gold Ops - CPU Chennai.
Thanks a lot for the quick confirmation. Appreciate it.

Regards Sanjay


Dear Suresh,
Thanks a lot for the quick confirmation. Appreciate it.

Regards Sanjay


Thank you Shravanthi.
Regards,

Pothan. Broadcom Communications Technologies Pvt Ltd


Dear Payal,
Thank You so much for the quick Response K.SRINIVASA RAO GENERAL MANAGER,INDU-ZMJ- XINGFENG CONSORTIUM



Dear Payal,
Thank You so much for the quick Response K.SRINIVASA RAO GENERAL MANAGER,INDU-ZMJ- XINGFENG CONSORTIUM



Dear Team,
Thank you for your wonderful support. and Kindly request your help/ guidance for getting the E-card for newly added member and existing members.

Thanks and Regards, Jins Thomas


Dear Sir ,
Thank you very much for your speedy settlement and timely response in claim settlement . Customer is very much delighted and thankful to the Apollo Munich Health insurance and claim settlement team. The claim money is very much helpful to him and his family in bad situations . It was increased the brand value of Muthoot Fincorp Limited and Apollo Munich Health insurance Once again thank you so much Mr. Renold Jackson Sir from the branch for your cooperation regarding claim settlement.

THANKS & REGARDS J.SHIRISHA Branch Manager Karimnagar-Mmthota


Dear Srinivas,
Thanks for your support, Its working fine.

Regards, santosh.


Dear Ruchita,
Thanks a ton !!!

Thanks and Regards, Saket Agte Finance , HDFC Bank


Hi INderjeet,
Thanks for the consideration and support from your side. Really appreciate the partnership that FHPL has displayed on such occasions.

Thanks once again. Cheers, Nikhil.


Thank you Sirisha,
Team I Appreciate your prompt response and resolution.

Thank you. Ramesh Joshi MNC GlobalView - Asia Pacific A D P Pvt Ltd


Dear Payal,
Thank you for the prompt response Best Regards,

Vikas AggarwalHead of Region Taxes Nokia


Hi,
Dear Bahadev & Team/ FHPL team This is to inform you that Subhendu Goswami has released yesterday from Apollo Hospital, Kolkata . His health condition is better now & he is recovering with good spirit. We would like to convey our sincere gratitude to you for the kind support & prompt responses. Bahadev: a special thanks to you for giving us utmost help mostly to get the Critical Illness Buffer approvals . At any time in cash less approval process relating to health insurance you have cooperated with us without a single moment of delay. You have been really an instrumental support throughout this treatment process for almost 1 month 10 days at Siliguri & Kolkata. It’s truly a great help receiving from your end which helped all of us to save Subhendu’s life.


Regards Kamalika HCCB


Dear Dr.Kulwanth,
Greetings from Citizens Hospitals Thanks for giving us an opportunity to serve your esteemed customers(Sai life Sciences).

Regards Dr.Venu Gopal.Katkam Sr.Manager-Insurance American Oncology Institute Nallangandla,Serilingampally Hyderabad-500019


Dear Ruchita,

Thanks a lot.. Have a great day ….Regards,
Shobha.N HDFC Bank


Dear Mr.Suresh,
Thanks a lot for your quick response.

Regards, NAGARAJ REDDY D OPTIMUS GENERICS LIMITED


Dear Tulasi,
Thank "Q" very much for your immediate and best services.Thippireddy Reddy Mylan Laboratories Ltd



Dear Ruchita,
Thanks for the immediate response .

Thanks and regards.L.Kamalakannan HDFC BANK Ltd


Dear Shafee,
Thank you very much for the quick assistance. Have a great day..!!

Thanks & Regards, R Nageshwar Rao Test Engineer | Amisys QA | DST IT Services |


Dear Praveen ,

Thanks for your update.


Hi,
Hi Both, Hope you both are doing well. I would like to thank you for the wonderful service that i have received from your company in providing the mediclaim reimbursement to me in very short period of time, special thanks to Mr Ashok Dimri. I am writing this email as a humble note of appreciation for the outstanding support provided by Ashok !!! I express my sincere gratitude to your service once again and thank you very much.

Kind Regards, Kumud Ranjan


Dear Tulasi,
Thank you for your Quick reply,

Thanks & Regards,
RajaSekharB. EIQ Networks India Research & Development Pvt Ltd


Dear Ranjitha,.
Thanks for the quick reply.

BR Sampath, IVY Software Development Services Pvt Ltd


Dear Vani,
Thank you all for your cooperation.

Regards, Simon COS Interface Management.


Dear Praveen,

Thanks for the update Regards Nitesh ADP


Dear Praveen,
Thanks for the mail.

Regards S. V. Nandan. Broadridge Financial Solutions(India),Hyderabad


Dear Swathi ,

Thank you for the response. Manjeera M Ciphercloud India Pvt Ltd.


Hi,
Member Appreciated about the services provided currently Mr.Ravinder (From FHPL).He comes to our office every Monday and he takes care of us very well I am really thankful to him.

Thanks.


Dear Ruchita,
Thank you for doing the needful.

Appreciate your quick response.


Dear Praveen ,

Thanks Regards Adnan Financial Solutions India Pvt Ltd.


Dear JP sir,
I am really very much thankful to you. Thanks to your team. Long live FHPL.

!!Regards Shrikant Mahale E.code 6159 MYLAN


Thanks FHPL team for smooth & quick closure on this.
I would like to thank Suresh from FHPL team @ Bangalore who coordinated on this and it was seamless ( off course cashless!) transaction.

Regards, Nag.


Dear Vani,

Thank you for the prompt response.


Dear Shafee ,
Thank you very much for your swift response, greatly appreciated.

Thanks and regards, Purushottam.


Dear Sony ,
Thanks for your quick response.

Best Regards,Prasad Kasa.


Dear Suresh ,

Thank you B. Siddeshwar Sr. Executive-projects Granules India Ltd


Dear Shafee,
Thanks for support. Was very happy with the services provided.

Regards,
Mohit Jethwani (M10061) Credit Manager Mortgage Loans Bank House – HDFC BANK Indore


Dear Swapna ,

Thank you for Quick Response..


Dear Swapna ,

Thanks a lot for the confirmation.


Dear Praveen,

Thanks a lot


Dear Ms Indrani,

Thank you for your support.


Thanks Padma.
This claim is processed and I received the money in my account.

Thanks, Kamal.


Thanks much Padma!!!

Thanks, Kamal.


Dear Tulasi,
Thanks for your reply, its helpful. I will follow this. Can you please share the claim form with me.

Best regards, Pradhumna Tripathi.


Dear Ranjitha

Thanks a lot Thanks Prashant.


Thanks Tulasi for the update.

Regards Vinod.


Dear Vani ,

Thanks for the response.
Regards GOURAB TAPARIA.


Dear Vani & Veneet ,

Thanks,
I received the reimbursement amount to my account last friday .


Dear Narendra,

Thanks a lot,
Regards,Ram Kumar, Greenlight Technologies.


Dear Shafee ,

Thanx dud .. bye Debmallya Aditya


Thank You All for the prompt reply and early action.

Thank.


Thank you vani.

Regards harika


Dear Payal,
Many thanks for reverting back. I will wait for the details.

Regards Shahab


Hi Anil,
Thanks for all the help you have provided regarding queries on cashless hospitalization, bills and reimbursement claims etc. Things went on smoothly. Appreciate all your help!

Regards Phani


Thank you Shafee for the assistance.

Many Thanks, Varun Thakur


Dear Ruchita,

Thank you for the speedy response.


Dear Soni,

Thank you for the update.


Thank You All for the prompt reply and early action.

Thanks.


Dear Payal,

Thanks for your revert.


Thanks Tulasi. I will reach out to our HR here. Thanks, Kumar
Thanks for your prompt reply.

Regards Vinod.


Hi Tulasi,
Thanks for your prompt reply.

Regards Vinod.


Dr Kulwanth,
Thank you very much for your support...

Regards P.Praveen Kumar Administration TATA PROJECTS LIMITED.


Dr Kulwanth We thank you for all your help.

With Regards, Suhas Kulkarni Head - Administration TΛTΛ PROJECTS LIMITED.


Dear Narendra,

Thanks a tone……Vishal Bodke Howden Insurance Brokers India Private Limited.


Dear Narendra,

Thank you…Regards Rajesh A,
AXA Business Services Pvt. Ltd


Thank you Shailesh and Dr. Kiran.

Thanks.


Hi Swapna,
Thanks for your prompt services in processing the aforesaid claim and request to arrange the claim settlement cheque in favour of respective employee name as an exceptional case

Thanks.


Dear Shailesh ,

Thanks Warm Regards Dr.Kiran Dontha.
Senior Manager - Accident & Health Claims HDFC ERGO General Insurance Company Ltd.


Dear Vanisri,

Thanks With Best Regards….Brijesh Shukla Next Education India Pvt. Ltd


Dear Shravanthi,

Many thanks for your reply. HR Axis Bank.


Dear Praveen ,

Thanks ………...Kamalkishor Karwa Sr. Member Technical. CDK Global


Dear Payal ,

Thank you........ Bhimrao Chavan ,Sodexo facilities management India Pvt.Ltd


Dear Sirisha ,
Thanks you for the information.... Best Regards,

Bheemappa Gaddi, Harsco India Services Pvt Ltd.


Dear Shafee , Vijaya.
Thanks for your information.Regards,

CYIENT Ltd.


Dear Sirisha ,
How are you..

Thank You ,
Regards Kamal CDK Global India Pvt Ltd


Hi Payal,
How are you..

Thanks a lot. Regards, Bhanu.


Dear Payal Thank you for your prompt reply.

Regards Kantimoy Singha Heritage Health TPA Pvt. Ltd.


Thanks Tulasi for your reply and follow-up. Just now I got the money already. Thanks once again.

Thanks, Pradeep Electronic Arts Games India Pvt Ltd.


Dear Shafee,
Thank you for quick response.

Regards, Chaithanya.


Dear Shafee,
Thank you for quick response.

Regards, Chaithanya.


Dear Indrani,
I am happy to share with you that, it's a very good service provided from your side(Family Health Plan Insurance TPA Ltd.).

K. Srikanth. Mylan Labs.


Dear Shafee,

Thanks. Regards Jatin Shah Finance & Accounts-Gujarat


Dear Shafee,
Many Many thanks,,,,,,,, much appreciated ...

Vibhor Mathur HDFC Bank


Dear Sonny,

Thank you Thanks and Regards,
Vijendra Talari | Employee Benefits Marsh India Insurance Brokers Pvt. Ltd.


Dear Suresh ,

Thanks a lot,


Dear Tulasi,

Thanks for your reply.


Dear Dr Kulwanth,
Thanks for your support . The Health Talk was good and it was more of interactive session.

Thanks & Regards,Rahul SinghHuman Resources


Good Morning Vinay …
Thank you so much for the support...

Thanks And Regards, Madhuri.Gatte


Dear Suresh, .

Thanks a lot for the quick confirmation
Appreciate it. Regards Raj Kiran


Dear Shafee,

Thanks for prompt reply


Dear Shafee,

Thanks for prompt reply


Dear Shafee ,

Thank you so much.
I appreciate your timely response ...Thanks, Viswanath.


hi,
Dear Inder Many thanks to you and Satish for resolving this at su‎ch a short notice Spl thanks to Satish for this tremendous support.

With Rgds,Abhishek Sharma, HR Nokia Solutions Network


Dear Ranjitha,
Thank you for swift support in this. Kind regards, Anil Kumar Kashuvojwala



Hi Sirisha,
Thankyou for your confirmation and for your support in this regard Have a nice day.

Regards G.Sanjay


Dear Indrani,

Thanks for ur Support …
Thanks and Regards, Reji C Bharti AXA General Insurance Co. Ltd.


Dear Vani Thanks!

Thanks, Kundan


Dear Payal,
Thank you so much for your quick response.

Thanks&RegardsRajendra Prasad Genpact India.


Thank you Ms. Vani

Regards, Venu Gopal Chary.


Dear Ranjitha,
Thanks a lot for your extremely fast response.

Kindest regards Harish Sharma Clinical Data Manager Oncology Data Sciences Novartis Healthcare Pvt. Ltd.


Dear Mr Gautham,
Thank you very much for Anish my son s help for treatment in sunshine .You are a star and appriciate the timely help and without your help it was not possible for treatment through FHPL . I wish you all the best for your career.

Regards Ajay Kumar


Dear Shafee,

Thanks a lot.. it worked now..Regards,
C.Pradhan.


Dear Prasad,
We would like to thank you for the wonderful service that we have received from your company in providing the cashless facility to our CFO(Mr. Jawahar). The above mentioned is just one of the example of the good services that we have received. Your team has always been courteous, helpful and friendly. I am writing this email as a humble note of appreciation for the outstanding support providing by INDERJEET !!! I express my sincere gratitude to your service once again and thank you very much.

Thanks Bahadev


HI Team,

Thank you so much for your support.


Hi Sirisha,
Thanks for your quick reply.

Regards & Thanks,
Anil Kesanupalli.


Dear Vani,

Thanks for information.
Regards, Susheel.


Dear Shravanthi,

Thank you again for the superfast response.


Hi Shravanthi,

Thanks for the quick response.
Regards, Mounica


Hi,
Just wanted to thank you all for the kind of service one of your team member Dhananjay (EMP id:- 21421) provided. His prompt actions proved to be very helpful in getting my cashless claim approved within time and thus the patient didn’t had to wait long after discharge to get the formalities completed.

Thank.


Hi Ranjitha,
Thank you for your call today you will discuss with your audit team and let me know what exactly needed.

Kind Regards Riyaz Ahmed Sr.Clinical Manager Novartis Healthcare Pvt. Ltd.


Hi,
This appreciation is for the hard work you and your team had put in, all these years. At this point, I would like to mention the names of Mr Rupesh Kulkarni and Mr Vimal Sinha for the way they had conducted the Educational Session at our Kandla region, recently. Overall, it is the hard work put in by FHPL team, which is being appreciated. We are sure, in the coming years, you will be getting more such messages. We would like to request you to keep the good work going. Good Morning!!

Thanks.


Dear Team,
Good Morning!!
First of all I would like to update regarding my Mother's operation which is completed successfully. I am thankful to the FHPL team who served me by putting into personal intervention at every stage where I required. Whole team is helpful and especially Mr. Atul Kulkarni & Dr. Dilip Nagori who answered my all questions and doubts on the same time. I would vote FHPL as the best TPA. Many Many Thanks to FHPL team, god bless you all!! Sagar Joshi Sr. Executive Sales & Marketing /TRANSWORLD-TERMINALS

Many Many Thanks to FHPL team, god bless you all!! Sagar Joshi Sr. Executive Sales & Marketing /TRANSWORLD-TERMINALS


Dear Shravanthi,
Thank you for your quick response.

I have got it.Regards ,
Sanjeev Kumar – Finance Pitney Bowes India


Dear Shafee ,
thank you very much.

With Regards Sahed Ahmed Barbhuiya CI Silchar


Dear Vani Sri ,

Thanks for your quick verification


Dear Sirisha ,
Thank you very much for your prompt response.

Thanks, Sai.


Dear Padma,

Thanks for your response Thanks.
Sachin


Hi Aparna,
Thank you for the corporation and successful completion of the second camp. I wanted to talk to you on the other locations off site camps, can we extend the date as none of the locations could utilize this facility till date.

Thanks


Thanks Vani Sri Will arrange the same as early as possible.

Regards A.Ramanjaneyulu


Hi Sirisha ,
Thank you so much.

Regards,
Swapna Panasa Process Associate Cash operations .


Dear Ranjitha
Thanks for your swift support on sending the scanned documents based on my request.

Kind regards AnilKumar Kashuvojwala


Dear Ranjitha
Thanks for your swift support on sending the scanned documents based on my request.

Kind regards AnilKumar Kashuvojwala


Dear Vani Sri,
Thank you very much for swift response.

With Regards A.V.S. Somayajulu,
Asst. Manager (Dev) The New India Assurance Co., Ltd.,, Malakpet D.O. Hyderabad 500 036


Dear Payal,
Thanks.

Thanking You Dipankar Sarkar


Dear Payal,
Thanks for your lightning reply with required inform.

Thanks & Regards,
Adv.Gandhi.R, Asst Manager - Legal (Claims) ||IFFCO TOKIO General Insurance


Hi,
Thank u payal.



Hi,
Thanks for your support in conducting the eye checkup camp at Gurgaon location. It went very well. We have also received a good feedback from the client. Appreciate your efforts.

Thank You Best Regards,
Sonam Singh Marsh India Insurance Brokers Pvt. Ltd.


Dear Vani ,
Thanks for your immediate response..

Thanks & Regards Thirumoorthi S


Dear Ranjitha,
Thank you for the update.

Best regards,
Prasanth B


Dear Payal ,

Thank you very much for your great support.


Dear Payal,
Thanks for your prompt response.

Regards,
Vikas Malani Deputy Manager -Trade & Forex


Dear Ranjitha Thanks for the update!

Thanks,
Pankaj Sinha Manager Development Informatics Novartis Healthcare Pvt. Ltd.


Thank you, Swetha.

Regards, Rajeev


Dear Payal,

Appreciate your swiftness .
I shall go to the hospital and submit the documents required for expediting the process.


Hi Payal ,

Thank you so much for your quick response. Regards Saddam hussain


Dear Payal ,

Ok thank u so much sir.


Thank you Ms. Mathur



Dear Payal,

thanks for immediate resolution


Dear Tulasi Mam ,

Thank you very Much.
Anindita MandalDevelopment Consultants Pvt Ltd NDS.


Thanks for the info Swetha gaaru

Thanks.


Dear Sarawar Khan Ji and FHPL Team,
I appreciate your sincere efforts for providing extended support for timely closure of all the concerns raised with respect to Ashim Jaiswal’s case. Thanks a lot for the support provided from your end. Hoping, we will get same support in future also.

Thanks & Best Regards,
Harinder Singh Dr.Reddy'sHR,FTO-VI, Baddi


Dear Payal,

Thanks a lot Thanks Nasrullah Ansari


Thanks a lot! Appreciate your diligence.

Thanks & Regards,
Chaithra Poonacha | Business Process Specialist


Hi Vani Sri,
Thanks a lot for your reply, Thanks,

Nagasai.Nanduru


Hi Payal
Thanks a lot such a cooperation.........

With thanks and regards
Prasun Kumar Pal


Dear Payal ,

Thank you........
I B Patil Locuz Enterprise Solutions Ltd


Thanks for the follow up Vani.

Thanks, Daksh


Dear Vani ,
Thank you so much, Yes I have received that Amount.

Regards Thirupathi. U


Hi Tulasi ,
Thank you for mail and the clarification .

Thank you vishal


Thanks a lot for the update.
Your swift response is much appreciated. Also, how can I know the amount that is approved?

Thanks & Regards,
Chaithra Poonacha | Business Process Specialist |BTarget.com


Dear Ranjitha,
Thanks for the update

Have a nice day Regards,
Sumesh


Dear Ranjitha ,

Thanks Regards
Nabi Apollo Health & Lifestyle Ltd


Dear Payal,
Thanx....for your revert.

Regards sitaram chakraborty


Hi Abhishek,
Thank you for your constant support regarding this matter. I thought things would be difficult to get the approval and arrange everything in time. However everything went well only because of your kind cooperation. I would request you to forward this appreciation email to your Manager to let him know that you have been an exceptional employee in his organization.

With Regards Sumedh


Dear Shafee ,

Thx for d prompt response With regards


Hi Team,
Thank you so much for getting it done. I thank each and every one who work on it.

Thanks Amita


Dear Safee ,
Thank you for your revert.

with Best Wishes. geeta healthcare !!!!!


Dear Shravanthi ,
Thanking you for giving clarity



Dear Tulasi ,
Thanks a lot...



Dear Vani,
Thanks to approved for my claim



Dear Vani,
Thank you.Deepika Joshi | Senior Process Analyst, Broadridge Command Center



Dear Padma & Sirisha ,
Thank you for the information.

Thanks & Regards,
Srinivas Namala | Assistant Manager Employee Benefits Aon Global Insurance Brokers Pvt.Ltd,


Hi Tulasi,
Thanks for your reply.

Thanks & Regards,
Kind Regards, Anindita Sharma Support Renewals Representative India Dell | Software Group


Thanks Shravanthi for your information.


Thank You Sandeep & Sirisha.

Thanks & Regards,
Srinivas Namala | Assistant Manager Employee Benefits Aon Global Insurance Brokers Pvt.Ltd.


Dear Payal Ok.

Thank so much for the information.


Dear Priya,

Thank u madam.


Dear Priya,

Thanks.


Dear Tulasi Thank you for the update.

Regards, Vidhya.H.K


Thank you Sirisha & Ravinder.

Regards, Ram


Dear Dr kulwanth sir,
Firstly we would like to thank you and your team for visiting our Ch Robinson , it was a great pleasure to have you here . Ur team was very cooperative and ur response and support was really good and it had been very useful for us to have health camp we would like to have health camps further also with ur great support .

once again thanks for being here .


Dear Shafee,

Thank you for your help.


Dear Shravanthi,
Thanks you so much for your prompt & quick response.

Thanks. Best Regards,
Pramila Chauhan | Senior Travel Counsellor, Traveler Services


Dear Shravanthi,

Many thanks for your reply.


Dear Srinivas,
Thanks you so munch your immediate support.

Regards,
BVSRAJU HR


Thank you team for your response.

Thanks & Regards, Aditya Kiran A.


Dear Sirisha,

Than Q Thanks & Regards Kishore Bharadwaj Corporate Health Claims Team - Hyderabad IFFCO TOKIO General Insurance Co.Ltd


Dear Sridhar ,

Thank you for quick turnaround!


Dear Dr. Kuwanth,
The client has shared positive feedback about the team from gene Blood bank. They were happy with the protocols being followed & the hygiene being maintained. It was a good job done. Thank you!

Regards,
Divya Nair | Assistant Vice President | Employee Benefits Marsh India Insurance Brokers Pvt Ltd


Hi,
Your quick turnarounds are highly appreciated. Looking forward for the same support & services.



Hi Team,
Good Evening J I want to write a note of Appreciation for the service provided by FHPL during the hospitalization of my mother. “The services provided by FHPL were really great and the response time taken for the approval of the claimed amount by the hospital was done well in time. This is Appreciable.” Thanks for all the support!

Regards,
Ikanshu Kalra Sachdeva | Consultant I - Clinical Programming | Life Sciences | Noida India


Dear Ranjith,
Thanks a lot for sharing doctors reports Original report of MRI is on the way to your office by DTDC courier. It should reach to you by today. Many Thanks and apologies for inconvenience caused

Regards Sachin.


Thanks Ranjitha.

for the updates and support.


Dear Payal ,
Thanks a lot for the support.

Thanks & Regards Banaja Mohapatra


Dear Vani,
Thank you very much for swift response.

with regards,
A.V.S. Somayajulu,


Dear Kavitha,
I would like to appreciate my behalf for the service I always get from Santosh Bathula. Whenever I had dealt with a query he is on top of his toes to help with in minutes. I guess he deserves for a round of applause and appreciation in his pay check J

Best Regards Shyam.


Dear Shravanthi,

Thank u madam Regards, shivaswamy


Dear Vani,
Thank you very much for updation.

with regards, A.V.S. Somayajulu, Asst. Manager (Dev), The New India Assurance Co., Ltd., Malakpet D.O. Hyderabad 500 036


Thanks a lot, Priya.
Thanks, Deepak



Dear Swetha ,
Thank you very much for response. My both claim is settle and received my reimbursement.

Regards Mithilesh Jaiswal.


Dear Ranjitha,

Thanks for your call today.


Hi Shravanthi ,

Your prompt reply is highly appreciated Thanking you in advance R R Yadav


Hello Shravanthi,
Thanks for the reply!

Regards, Sunil Gupta


Hi Shravanthi,
Thank you for your prompt reply Regards

Venkata Ramanan


Hi Shravanthi,
Thank you for your prompt reply.

RegardsBharati Dighe


Dear Dr. Kulwanth,
Firstly thanks for arranging the medical camp. The camp conducted at Penumur & Palamaner was well and good. Feedback from the employees will be provided within couple of days. Kindly let me know the details of remaining locations to conduct health camps.

Regards,
Chiranjeevi


Hi,
Thanks for the prompt response Highly appreciable With regards hemant koul Rtd SrManager...Allahabad Bank

Thanks and Regards,


Thank you for your updates Swetha,

Thanks and Regards,
Vijendra Talari | Employee Benefits Marsh India Insurance Brokers Pvt. Ltd.


Dear Shravanthi ,

Thanks. Regard's Soban Negi


Hi ,
Thanks to Sarwar Khan for his support and help as well. Ashish Nigam Best… Ashish Nigam Sr. Director and Head-Zenura A.T. A.CàIMP ! ACT Dr.Reddys



Hi Manoj Many,

Thanks.
Regards Mahesh Kumar


Dear Madam,
Thank you for your action I will send the same as early as possible.

Regards,
Darshan Ghosalkar Supply Chain International Paper APPM limited.


Dear Vanisri,
Thanks for the clarification.

Thanks & Regards
Joydip Bhattacharjee Area Manager, Hyderabad - Commercial Business


Hi,
I want to take this opportunity to thank you for the amazing job you have been doing - in terms of coordination with client, insurer, enrollment & specially claims handling for our clients – Amphenol & Atlas Copco. We appreciate your hard work and devotion. Let's continue to work hard - Our goal is to exceed the client expectations. J The contributions of each team member are crucial for our success – Thanks to FHPL Team.

Warm Regards,Abhijit Desurkar | Relationship Manager | Employee Health & Benefits.


Dear Sirisha ,

Thank You Laxman Bachu ADP


Dear Sir,
Thank you so very much for your reply. We will do the same in time, as you advised.

With thanks and regards .. !!


Dear Team,
Thanks to all for help and support Warm.

Regards,
Yogesh Munjal| Assistant Vice President, iCon Team Genpact | Sector 53, Phase V, Gurgaon, Haryana, India.


Dear Shravanthi,

Thank you. Best Wishes, Geeta Bindrani | Quality Specialist - COE


Dear Payal,
Thanks for your prompt response.

Regards,
Amit Kumar Asst Manager (Logistics) | KWE India | Delhi Warehouse


Dear Udaya,

Thanks for quick reply… With Regards Abhijit Padave PPC: Health Team


Dear Mr. Kulwanth,
Greetings for the day..!!! Our Employees are very happy for conducting medical camps at Corporate and Nellore Plant & very soon with your co-ordination we have planned to conduct medical camps at Palamaner and Penumur Locations. As this was a good initiative from your end, we are thankful to you. So, we humbly request you to conduct medical camps at our remaining plants. Below are the list of plants along with their addresses.

Thanks & Regards
Chiranjeevi DODLA DAIRY LIMITED.


Dear Sir,
Thanks a million for very prompt approval. Highly obliged.

Thanks & Regards
Dr. Surendra Anand MBBS;DPH Ex- Deputy Director Of Health Services, Govt. Of Maharashtra


Dear Shravanthi,

Thanks.
Best Regards , Abhishek Kumar Singh Asst.Manager|Practice Development Alcon Laboratories (India) Pvt. Ltd


Hi Imran,
Thank you for your full commitment and timely needful while I was in the critical situation in the hospital. I really appreciate Imran’s and Savar Khan timely response for the phone calls that I have made while I was admitted in the hospital. Thank you once again. Convey my thanks to Mr Sarver Khan as I do not have his mail ID.


Regards,
N V Anil Kumar Ravipati.


Dear Ranjitha,
Thank you so much for your prompt action.


Regards Dr.Rafikul.


Dear Ahmed & Dr.Kulwanth,
Thanks for coordinating the camp & Appreciate your support. Kindly revert back for any further clarifications.


Thanks & Regards Shilpa.T Asst. Manager, Helios Insurance Broking Services Pvt Ltd.


Hello Mounesh,
Thank you in advance for your help.

Thanks & Regards,
Uday Kumar Kontham Senior Portfolio Administrator Invesco Retail SMA Operations


Dear Shravanthi,
Thank you for your information.

Regards ANIL KR GHOSH


Dear Team,
Greetings!!! Yes...Got it

Thanks a Million!!!


Dear Shirisha ,
Thanks for the update.

Regards, Moses Samuel.


Dear Team,
Thank You very much for you cooperation.

Thanks & Regards,
Javed Ansari Personal Banker, Sanand .


Dear Ranjitha,
Thank you madam for your prompt response.

Thanks, Vijayan.


Thank you very much Ranjitha for the support.
Look forward to receiving the payment.

Warm regards, Anitha


Hello Mounesh,
Thank you for clarifying the confusion. It was mistake from our side, calculated the pharmacy bills wrongly.

Regards Ashwin Parandkar


Thank You Vanisri.
Thank You Revathi Rapur Deputy Manager Granules India Limited



Dear Swetha,
Thank You for the response.

Regards Harshit BhatnagarAnalyst| Blackrock


Dear Padma ,

Thanks! Regards,
Sandeep


Dear Sir,
Thanks for coordinating the camps at our clients, Appreciate your support and guidance. Thank you for coordinating the camps at our clients.. Kindly revert back for any further clarifications.

Thanks & Regards Shilpa.T,
Asst. Manager, Helios Insurance Broking Services Pvt Ltd 75-B, SITE -II, ROAD NO.10, FILM NAGAR, JUBILEE HILLS, HYDERABAD 500033.


Hi Ranjitha,
Thanks a lot for your prompt response.

Thanks and regards,
Vinay Raj Manager - Employee Benefits.


Dear Ranjitha,
Thank you for understanding. I will arrange for it by this weekend.

Thanks and regards,
Abhishek.


Dear Ranjitha,
Thanks for your response !!.

Thanks,
Nagaraju.


Thank you Ranjitha.
Thnx to putting all effort !!!!!! Thnx a ton.

Regards,
RAMA DAS.


Dear Shiva ,
Thnx to putting all effort !!!!!! Thnx a ton.

Regards,
Manish Kumar Bhera Enclave


Dear Sampath ,
Thanks a ton for your support. Appreciate your follow up and work.

Thanks Sarat.


Thanks Vanisri,
I got it money

Regards,
Nagi Pothula.


Dear All,
This is to keep you informed that the Health Camp organized at our Noida office on 12th August 2015 was a successful event. This year we had Medical Doctor from Jaypee Healthcare along with Dietician and their Team. We are happy to appreciate the teams for their active support and cooperation in making this Health Camp more effective and successful. In all around 120+ employees participated in the Health Camp to avail the benefits and underwent various tests. Once again we thank you all for having extended their support by conducting this Health Camp at our office.

Regards,
Shweta Tripathi Human Resources MPS LIMITED.


Good Morning Sreenivas,
hank you very much, 31,932 got deposited in the bank. Infact, I called you at your office to thank you on the phone. The receptionist connected to your extension but it was no reply.

Thanks much once again Best Regards Susila.


Dear shafee,
Thanks for your prompt action

RegardsLona Dsouza


Thank you Swetha.
GRegards Bhanu




Dear Vinay,
Got very good feedback for your PPT presentation / training to call centre team, keep up the same spirit..!!!

A great Applaud to you……….!!!!


Thanks a lot Tulasi ,
Vinod ,

Vaniyankandy Enterprise Support Senior Analyst


Dear Sandeep,
Thank you very Much!!!

Thanks & Regards
Sriram , LiquidHub India Pvt Ltd


Hi,
Thanks for your response. I had submitted an HDFC Bank cheque and all this while was checking the HDFC account. When I contacted SBI branch where I have my account they have confirmed that the NEFT is successful and showing up in my account. I apologize for any inconvenience caused to you because of this confusion. I am greatful for all your efforts to track down the payment.

Thanks and Regards,
Yadnyesh,
Target Corporation India Pvt Ltd.


Hi,
Thanks for a quick response and considering the file for further processing HR CA (India) Technologies Pvt Ltd

Thanks.


Hi Inder,
Thank you so much for your immediate support. We really appreciate the work done by you!!

Thanks Bahadev Hindustan Coca-Cola Beverages.


Thank you so much,
I appreciate your help! Sunny ….Cvent India Pvt Ltd.

Thank.


Hi,
I am deeply touched by your ROCK SOLID SUPPORT. - Thank you so much for being in touch continuously and resolving issues of mediclaim. Sir - I remember your words which means lot .. " Gaurav.. you just take care o your mom.. rest all will be seen by us".. really felt like ..Yes I am at right organization. My Aai asked me to convey her love . blessings..big thank to you all.

Thank you once again,
PROUD TO BE PART OF TEAM HDFC BANK.


Dear all,
Thanks for prompt reply,I really appreciate immediate response of FHPL team and helping in some crucial moments.thanks again for immediate approval and processing.

Thanks&Regards,
Amit Patel.


HI Manasa,
Thanks for initiating Action immediately & approving the same.

Regards,
Purushotham.
T Record Accuracy Management Caterpillar Logistics Technology Services India Bangalore – 560066, India.


Thanks Vanisri,
Really appreciate your support and updating me the case status to me.

Regards,
Anil Object Framework Services.


Thank you very much Jom!
Your quick help & support is highly appreciated.

Thanks,
Sathish … Herbalife.


Hi Inder and Vikas,
We met Barclays on Friday and they were very positive on the feedback that they have received so far from employees on Parental policy. They now want it to go to the next level. They want to open enrollment for new joiners through FHPL web link. This will cut down on HR role for enrollment, FHPL will be whitelisted vendor for Barclays which will also help us with employee policy, Barclays will see more involvement from FHPL.

Thanks,
HR Barclays.


Dear Shiva kumar,
Thanks for your support From HDFC BANK.

Thanks.


Dear Inderjeet,
Let me take this opportunity to put my sincere appreciation for Vikas Chauhan, Relationship Manager for handling TNS account for Group Medical Claims till now. I must appreciate the way all the insurance claims queries were handled by Vikas in a very professional manner. He was always available and very prompt in attending to our requirements. I must as an HR professional quote that he understands the requirement of his customers and give them a patient hearing which is must in the service industry. We recommend to FHPL that Vikas should be given an award for the flawless services he extended to us. He is an asset to your organization.

Regards,
Sonia Sarihan HR Business Partner Human Resources.


Hi Shravanti,
Thanks for quick follow-up and appreciate quick approvals.

Regards,
Kiran.


Hi,
Thank you for the support.

Thanks & Regards,
R Ashok Kumar,
Relationship Manager - Preferred Banking HDFC Bank - T Nagar Branch


Dear Team,
Thanks a lot.

Thanks,
Prasenjit.


Dear Ms. Shravanthi,
Thank you for your prompt response and providing us the information.

Thanks.


Hi,
Thanks for your quick response. Further i would also like to inform you that there was a seperate reimbursement request also been submitted of my daughter. Request you to also check on the same and let me know.

Regards,
Naval Diwaker.


Hi,
Thanks a Sandhya Broadcom Communications

Regards,


Dear Mr. Renold,
Really Thanks for your support & co-operations With Rgds Ashish MFL PALAM

Regards,


Hi Srinivas/Kavitha,
We would like to add to the below appreciation from one of the Xilinx Directors on Jude’s service and support. Jude is being very kind and supportive to all our employees in terms of handling their queries and helping out on all the formalities in a smooth way. Thank you for all the collective support and a special thanks to Jude for his extended support. We look forward to maintain the same healthier harmony and strengthen the support. Please feel free to reach us if you would need any help.

Regards,
Supriya.


Dear Sir,
Thanks a lot and feel nice for your quick cooperation.

Regards,
Subhashis Basak.


Hi All,
I would like to keep you all informed that Mr Shailesh Nikam from your organization has been extremely supportive in times of need for me and my family, in terms of service extended. He is always very prompt in reverting to any queries raised and follows up with me till complete resolution is received/ provided. My sincere thanks to him and wish you could employ many more such persons in your organization.

Regards,


Dear Dr. Ashveta,
A BIG Thank You for the wonderful Women Centric Wellness Camp conducted for MPS Limited. The same was conducted in the Noida, Gurgaon and Bangalore units of MPS and participation was real good. We have recd positive response from all three units and the contents of the camp. Way to go!!! Looking forward to more such activities from your end J Kind Regards, Jitender Sharma Mahindra Insurance Brokers Limited (A Mahindra Group Company) 3rd and 4th Floor, Aggarwal Corporate Towers Plot No 23, Rajendra Place, New Delhi - 110 008, India.

Thanks,


Dear ChetanJi,
Very good evening, Myself Radhey Shyam Saini from Novartis India Ltd(AH),HQ-Jaipur writing on behalf of Asha Saini (EmpID:40006263) and Fortis Hospital,Jaipur UID:953788(under treatment during 19/05/15 to 23/05/15). Sir, It is time to tender our THANKS and GRATITUDE to you for your outstanding & kind co-operation,really your work was excellent.We pray to GOD for your bright future. Thank you! Thank you!! Thank you!!!

Regards,

Radhey Shyam Saini & Asha Saini, Jaipur.


Thank You,
I have received the amount today.

Regards,

Dora.


Dear all,
Thanks for prompt reply,I really appreciate immediate response of FHPL team and helping in some crucial moments.thanks again for immediate approval and processing.

Regards,

Amit Patel.


Hi Swetha,
Thanks a lot for your immediate respond. Much appreciated !! Also, noted your below bifurcation about unclaimed amount.

Regards,

Ismail.


Dear Team,
Thanks a lot.

Thanks Prasenjit


Hi Vani Sri ,
Thanks. I really liked your follow ups on these.

Regards,


Hi Payal,
I thank you and appreciate prompt reply.. :)

Thanks,
Nagesh Telu.


Hi Vani Sri ,
Than u for u r positive and quick response.

Thanks,
Nagesh Telu.


Dear Rohini mam,
We would like to highlight that we have received exceptional support from Shivanarayan Rao, FHPL representative deputed to TASL. There have been certain instances where he has gone out of the way and helped our employees, irrespective of the time of the day. His response and resolution to queries is also very good. We thank you for the same, and hope to receive the same support in the time to come.

Thank you! Regards,
Bhaskar Bordoloi,
TATA Advanced Systems Limited Adibatla,
Hyderabad.


Payal,
Thanks for your quick response I really appreciate you for your information & FHPL service,

Regards,


Vani Sri ,
Thank you very much for quick response. I appreciate this good service.

Regards,


Hello,
Just wanted to drop a quick note and say thanks for the excellent support from Jeevan on helping me out on Insurance related queries and approvals during treatment of my mother at Fortis Hospital, Cunnigham Road, Bangalore. It came up as urgent during discharge process at the hospital where further fund approval was needed and Jeevan got it approved in quick time and the process went very smooth for me. I really appreciate Jeevan's support.

Thanks, and keep up the good work.


Hi,
We happy for the presence of Shiva in our organization . With his presence 99 % of work will be done very soon .

Thanks,


Hi Payal,
Thank you for your prompt response. Really appreciate your help

Thanks,


Hi Payal,
Thanks for the prompt reply and also prompt action. It is highly appriciated.

Thanks and regards Jaydeep


Dear Ranjitha,
Thanks for the prompt reply and prompt action. It is highly appreciated.

Thanks and regards Jaydeep


Dear Shravanthi ,
Thank you very much for your prompt response in the hours of my distress providing intimation id as 5221.

Thanks and regards,


Dear sir,
Dear sir With your timely supports me and my family thank full in my life. Its amezing support you had shown. We wish you to all of you of your bright future. Thanks a lot.

Thanks ,
Parvanda Satna. M. P


HSBC,
Thank you so much ! Appreciate it Balaji T NARASIMHAN AVP SME - Funds | Credit Analysis Unit - GB&M | Bangalore HSBC Technology and Services - Service Delivery

Thanks ,


Hello Aji,
Excellent Feedback ! Thanks to you and Jom George for managing the show efficiently and effectively so that our employee’s do not face any issue in the time of their distress. If you realize in the recently shared Health Insurance experience feedback also similar feedback was obtained, so it is not an isolated case of appreciation and continuously you seem to delight the customers. Keep up the great work!

Best Regards,
Narayan.


Hi Akshay,
My last working day in AMD is 27/Feb/2015. It’s nice working with you all. I had a great time. All the Best to You…. Have Great time…. Bye……

Truly,
M V Suresh


Hi Kusum,
This is regarding Cashless hospitalization of my daughter Prerana. As you are aware, she went through the Adenoids and Grommet Insertion surgery last Thursday i.e. 19th Feb at Rainbow hospitals Banjara Hills successfully. I would like to thank you personally for all your support over phone in answering all my queries. I also appreciate your help in making it a pleasant and smooth hospitalization service for us right from the process of admission till the final discharge.

Thanks & Regards,
Vijay Raghavan
Project Manager
Kony


Hi,
I am writing this mail regarding the excellent service / support in terms of medical insurance provided by you for the surgery of my daughter Sai naga vaishnavi (Ref.PA.No: 364368). First time in my life I have used medical insurance service. While discharging from the hospital, I was very happy about two things. 1. Surgery was successfull. 2. I have not paid single rupee from my pocket. And We were provided with the best facilities in the hospital. I am very much satisfied with the excellent support provided by you. would like to thank all of you from FHPL in this regard. I wish FHPL bright future and continues its best support to all of its customers.

Best regards,
Mahesh
Cyient Ltd
Emp.ID: 10593.


Dear Nitin Ji ,
I'm Vikas Chaturvedi working in GSK pharmaceutical Ltd. I was hospitalised in Jabalpur on 25 th Oct 2015 and hospitalisation bill was sent to fhpl for claim settlement. As informed by fhpl team my claim is on final stage of settlement. I'm happy with support extended to me by Mr Shailesh(Mumbai),Mr Phani Rao & Mr Sachin (Indore) of fhpl.

Thanks ,
Vikas Chaturvedi
ABM - GSK Pharmaceuticals Ltd,
Ahmedabad.


Hi Kavitha,
I want to thank you for very fast approval ( around ½ hour) of claimed amount from hospital. This process made me to concentrate on my father’s health.

Thanks & Regards ,
Venu
Sr Software Architect


Thanks Ranjitha.
Appreciate the Super fast response.

Regards,
Pranav


Hi,
This email is to share my appreciation for Mr. Gautam - FHPL. People Soft ID: 43890773. As I was new joinee to the organization, my UHID in under creation. I was worried and hence I asked for support from Mr. Gautam to avail cashless benefit. Firstly, Mr. Gautam helped me to ensure myself and depandant details shared with the FHPL enrolment team. Secondly, he co-ordinated between hospital and FHPL backend team to get initial approval for admission of my wife to the hospital. On 03rd Feb 2015, while my wife ( A Sangeetha) was suffering with labour pain, I faced challenges in getting her admitted into the hospital. Though cashless was approved, the hospital receptionist mentioned approval email has not been received and hence I need to make huge payment to get my wife admitted (and that amount will be refunded at the time of discharge). As I have opted for cashless, I was not willing to make payment and had called up Mr. Gautam at 10 pm. Based on Mr. Gautam's clarification and my Doctor's input, they had allowed to get my wife admitted. Mr. Gautam single handedly co-ordinated beween the hospital and FHPL backend processing team to ensure both initial and final approval are in place without any delays. I take this opportunity to appreciate Mr. Gautam for his "fantastic support" by - Going extra mile - Keeping his commitment and being dependable - Addressing all the issues faced by me. Frankly, only because of his help ..I was able to finish discharge formalities without any issues. Note: I wish not to take names of the hospital/receptionist/amount been asked during admission. The objective of my email is to convey feedback on my good experience with FHPL in getting cashless benefit. Hence, request you not to use this email for any escalation on the network hospital.

Thanks & Regards


Dear Shailesh,
Just thought of sharing the feedback of our experience. Must say the experience was pretty good specially the interaction with you was excellent.....The empathy shown by you was at a critical point when we did not understand whom to approach .... Appreciate your ownership which helped us experience a very smooth and fast claim processing. Keep up the good work !!

Thanks & Regards,
Bhavana Nair
W/O Parag Kumar


Dear Jagdish,Rita & Team,
I received the claim amount yesterday! The process set between HDFC Bank and FHPL is working seamless and effectively. To help the employees FHPL representative visits kamala mills on Thursday, I gave the documents to Jagdish. The documents are immediately processed next day generating claim IDs I can observe the status on mobile app FHPL Sparrow Your representative helps to resolve the query raised Post resolution updates with claim amount , probable date of claim settlement Claim amount credited to my account. This entire operation is smooth with you are continuously in touch with the employee. Keep up the good work.!

Thanks & Regards,
Aamod Joshi Finance


Thanks for your immediate action. Highly appreciated.

Thanks&Regards,


Hi Saravar,
I have received the claim amount (for cataract operation of my father) today. Thank you for your help in this process. My experience with you and FHPL has been very good and helpful.

Thank you,
Sharukh Vazifdar


Jagdish ji
On behalf of my family I would like to say thanks for Reimbursement Amount credited to my account Nameste... I LEAD NORTH '1'

Thanks & Regards
Gunjan Khare Designation : Branch Manager Branch : Etawah HDFC Bank


Thank you Syed for all your help and extended support (even during the weekend) during the entire process. Highly appreciate your help and support. Thanks again.

Regards,
Anand


Hi Team,
We would like to take this opportunity to share our satisfaction with Mr. Jeevan – FHPL Representative. Jeevan has been very helpful to provide all kind of support in terms of Claims processing, employee query handling and cashless Approvals. We have not received any escalations from employees during the entire year and employees are really very satisfied with his support. We really appreciate all his support extended.

Regards,
Leela


Hello Syed,
I would like to thank you for your help in getting insurance on time for my wife surgery. Without your help it would not be possible for me to get the insurance on time as well as surgery on time. Your help was highly appreciated. Thank you very much and I look forward you to provide same kind of help to our employees.

Shanthamurthy CA Technologies
Sr Quality Assurance Engineer


Hi,
This email is to share my appreciation for Mr. Gautam - FHPL. People Soft ID: 43890773. As I was new joinee to the organization, my UHID in under creation. I was worried and hence I asked for support from Mr. Gautam to avail cashless benefit. Firstly, Mr. Gautam helped me to ensure myself and depandant details shared with the FHPL enrolment team. Secondly, he co-ordinated between hospital and FHPL backend team to get initial approval for admission of my wife to the hospital. On 03rd Feb 2015, while my wife ( A Sangeetha) was suffering with labour pain, I faced challenges in getting her admitted into the hospital. Though cashless was approved, the hospital receptionist mentioned approval email has not been received and hence I need to make huge payment to get my wife admitted (and that amount will be refunded at the time of discharge). As I have opted for cashless, I was not willing to make payment and had called up Mr. Gautam at 10 pm. Based on Mr. Gautam's clarification and my Doctor's input, they had allowed to get my wife admitted. Mr. Gautam single handedly co-ordinated beween the hospital and FHPL backend processing team to ensure both initial and final approval are in place without any delays. I take this opportunity to appreciate Mr. Gautam for his "fantastic support" by - Going extra mile - Keeping his commitment and being dependable - Addressing all the issues faced by me. Frankly, only because of his help ..I was able to finish discharge formalities without any issues. Note: I wish not to take names of the hospital/receptionist/amount been asked during admission. The objective of my email is to convey feedback on my good experience with FHPL in getting cashless benefit. Hence, request you not to use this email for any escalation on the network hospital.

Thanks&Regards,


Dear Kavitha,
This is one off mail of appreciation that you have received, we regularly get the feedback on how well the FHPL team has been helping the employees. Would like to thank you and your team across the locations on behalf of all the employees.

Regards,
Sinay


Hi All,
I am writing this email as a humble note of appreciation for the quality service provided by your team member Santosh . I must say the correct and prompt support extended by Santosh was appreciable. You should certainly feel proud of such resource, who can bring in goodwill for the company. I appreciate the way you have trained your staff and the way they are following their duties perfectly. Keep up the good work. Once again thank you Santosh for the good service and I wish Santosh a lot of Success.

Thanks & Regards,
Murali Krishna Brand and Product certified


Thanks a lot for being considerate. I'll share the required documents with you once done. Happy New Year! Thanks for making my new year eve merrier!

Thanks & Regards,


Dear Nisha and Sandra,
Wish you very happy new year. I am happy to inform that my father underwent right total knee replacement on 26 Dec 2014 and he is recovering well. My sincere thanks for your support during the medical claim preapproval process.

Thanks & Regards,
Gajanan.


Dear @ FHPL, Thanks for your prompt action

Thanks & Regards,
Enrollement Mumbai


Dear Jom,
I really appreciated your swift support for my new born baby’s hospitalization and cashless treatment.It gives an immense pleasure as FHPL is our TPA and you are our contact person. Once again thanks a lot for all the support.

Warm Regards,
Anish Kurian
Assistant Manager – TMG


Dear Sir / Madam,
I am very appreciate for your excellent service with well maintained TAT. Thank you very much for fast service. Request you to send back the original bills which were disallowed by insurer.

Regards,
Amit Sanghvi


Dear Sir,
This is to inform you that customer came to branch for Gold Loan and we also pitch him for Apollo Munich Health Insurance and after long efforts he got ready to do the Insurance. After few months he met with an accident and his arm got fractured. After that he admitted in Hospital and then after sometime he came to branch for claim reimbursement and then we tried many times for claim procedure but it will take too much time and we call again and again to Insurance Dept. and with the help of Renold Sir and his great efforts and also with the efforts of my team customer able to get claim from Insurance dept. with amounting Rs. 68500/- and after getting claim from our side customer got satisfied and give us too much appreciation. And his appreciation letter is attached herewith.

Thanks & Regards


Hi Ravi,
I am very much satisfied with FHP I was feeling that you people will not help me on time. But you made me wrong I disturbed you in the night times called you so many times for clarifications. You not even once felt bad. All the times you gave me the assurance. .I am very happy with your services Thank you once again

Regards,
Subhan Khan Team leader serco 149737


Hi Vikas,
Great Work Inder and Vikas (+ team) for turning the portal in such a short notice. The client is really appreciative of your hard work !!! Cheers !!!

Regards


Hi Deepak,
I would like to acknowledge your hard work in getting my cashless approved in most seamless way on Friday/Saturday (19/20 Dec). I really appreciate the way you made sure that every formality is completed with least delay and in easiest way….. You followed up, called me up and ensured everything goes fine. I genuinely appreciate that… Thank you….:)

Regards,
Saurabh .. HR Ciena.


Hi Team,
I just wanted to commend Santosh for excellent service and how grateful I am for the effort he has put in to resolve the issue in claim# 602093. All too often customers complain about bad service but never praise the staff who go out of their way to help and manage to make ones experience a pleasant one. I think he deserves an accolade. They always say that if you can sort out the problem of an unhappy customer they will become not only happy but some of your most loyal customers, and I can assure you I am going to recommend FHPL all my way for understanding its clients and service provided. Santosh should be rewarded for great service and for enhancing the company’s reputation.

Thank You and best regards,
Abhishek Kumar K Dell I Information Technology – PM COE


Dear All,
WOW. This is the quickest reply I have ever got from a TPA.

Thanks & Regards


Dear sir,
Thank you for your great support i have received my claim amt last saturday (20.12.2014) evening . thank you again to you & your team i shall never forget you for yours unique contribution in the field of my apollo munich(reimbursement) claim..............

With Warm Regards, MR. RANJAN PATRA Supervisor,
Pharmacy Apollo Pharmacy (Retail), Eastern Region Apollo Hospitals Enterprise Limited


Dear All,
Please accept my congratulations for organizing the basic health camp at Jangareddypalli Village, Kadthal Mandal, Mahabhunagar Dist on 6th December 14 on the occasion of our CSR program. ​I, on behalf of all IJMII staff, would like to thank FHPL team , Gobal Hospitals Team and the Doctors for successfully conducting the Health camp. As it was a Saturday, many of the villagers went for work and out of the expected 400 members, 180 members had come for checkup. Thank you once again and looking forward for more programs in the near future.

Regards,
G. Triveni AGM,
HR IJM (India) Infrastructure Ltd.


Respected Sir,
This is for your information, i.e., Today we have received our Apollo claim settle 100000/- amount to the Customer. We are very much thankful for your help from the beginning to us to get the claim settle. Thank you so much RENOLD JACKSON SIR, CUSTOMER OPINION : I was very happy. And I want thank each and ever one of Muthoot FinCorp. Especially the one who suggested this policy to me i.e., Gudur branch staff. And will suggest Muthoot to all my friends and relatives to be come a part of it who supports in my tough times. Thanks to one and all for my claim settle. By this happy and satisfied words from the customer we felt very proud to work for Muthoot which has given chance to serve like this. with this we all boosted and recharged to achieve our goals with good customer service motive. Once again thanks to RENOLD JACKSON SIR for helping in this entire process.

Thanks & Regards,
Srinivasulu.Ch,
Branch Manager,
Muthoot Fincorp Ltd,
Gudur,SPSR Nellore (D.T).


Dear Team,
Aji this is awesome support!!!! Dint expect reply in such a short notice. Got cashless approved and initial corrected as well. Thanks man for helping me out in this time of need. Honestly you were the first person from FHPL to help me like this. Last Saturday I had a tough time in getting approval. I called up all the guys to get it approved. Once again thanks Aji and Jom.

Regards,
Madhan


Dear Abhishek,
I am writing to express my appreciation for the help and support which was been provided by Mr. Gorakhnath in terms to the medical cases. I want you to know you have an exceptional employee in your division . His calm, patient manner was a great help to me and our employees when their frustration was at an all-time high. His knowledge towards the medical ground regards to FHPL cases and his remarkable problem-solving abilities are rare indeed. We have thoroughly enjoyed our relationship with your company, especially because your customer service representative, Gorakhnath, has been so helpful. Thanks again for assigning him to work with us. Best wishes for the future. Please convey our thanks to Mr. Gorakhnath.

Regards,
Rohit Chaudhari
HR-Tata Business Support Services


Dear All,
Many thanks for all your support during the weekend!! We had a tough time but all your help and prayers worked and my mom is back home and recovering. Both the Deepak’s were awesome.

Regards,
Thanks once again for being there! J


Dear Jom,
I really appreciated your swift support for my new born baby’s hospitalization and cashless treatment. It gives an immense pleasure as FHPL is our TPA and you are our contact person. Once again thanks a lot for all the support.

Warm Regards,
Anish Kurian | Assistant Manager – TMG


Dear Sir / Madam,
I am very appreciate for your excellent service with well maintained TAT. Thank you very much for fast service. Request you to send back the original bills which were disallowed by insurer.

Regards,
Amit Sanghvi


Dear sir,
This is to inform you that customer came to branch for Gold Loan and we also pitch him for Apollo Munich Health Insurance and after long efforts he got ready to do the Insurance. After few months he met with an accident and his arm got fractured. After that he admitted in Hospital and then after sometime he came to branch for claim reimbursement and then we tried many times for claim procedure but it will take too much time and we call again and again to Insurance Dept. and with the help of Renold Sir and his great efforts and also with the efforts of my team customer able to get claim from Insurance dept. with amounting Rs. 68500/- and after getting claim from our side customer got satisfied and give us too much appreciation. And his appreciation letter is attached herewith.

Thanks & Regards,


Hi Ravi,
I am very much satisfied with FHP I was feeling that you people will not help me on time. But you made me wrong I disturbed you in the night times called you so many times for clarifications. You not even once felt bad. All the times you gave me the assurance. .I am very happy with your services Thank you once again.

Regards,
Subhan Khan Team leader serco 149737.


Hi Ranjitha,
Thank u for accepting my approval and for doing the needful n also for your co-operation... Thanks a lot for the whole team of FHPL... I appreciate it.

Regards,
SURESH DUDEJA


Hi Santhosh,
Dear All, Whenever there is need for any hospitalization one name comes to mind is Santosh from fhpl, who is immediately reachable, humble and kindly in responses, to best my knowledge he has guide me through out the procedure from Hospitalization to materialization of claims, not once in my case thrice. Santosh is professional in approach, and gives right direction I never suffered in his assistance. Please convey my sincere thanks to Santosh.

Thanks & Regards,
Sai Diwakar Senior Advisor,
Corporate Security Brand Certified Dell | Global Security, India.


Hi Ranjitha,
Thanks for the quick and prompt response. Again thanks for theinformation provided that i'm looking for.Thanks

Regards,
Prabhakar.


Hi Ganesh,
I write this mail to thank you for the excellent service provided to me last month during a tough and challenging time for me and my family. My father was admitted in a Chennai hospital and unfortunately passed away on Nov 12 in late evening hours. Your timely follow up with the hospital and quick approval made the clearing formalities very smooth without any intervention from my end. The hospital authorities were themselves perplexed at your follow-up calls and quick approvals. Your timely support during the crisis moment is very much appreciated and would like to thank you again.Great job !

Regards,
Ravi ganapatiraman,
Sr Controller | India Finance.


Hi Rakhi,
I am writing this to basically express my happiness and satisfaction with the way Ms. Rakhi has handled my father???s surgery claim. She was prompt with her response and offered practical and correct advice, right from the pre-admission stage to the claim stage, answering all doubts patiently. It was due to her guidance that I was able to smoothly get the claim processed and paid in a remarkably short time, in spite of delay at my end due to a BSMS issue. Request you to please put this on record to her superiors and all concerned. Wishing her all the best.

Best Regards,
Anurag Mathur IN004405 .


Dear Srinivas,
Thank you very much for your rapid reply.

Thanks & Regards,
Srikanthi Mudunuri.


Dear Sampath,
Thank you for your continuous support. You are a true saviour.This time around while the issue was with the hospital, you still walked the extra mile, coordinated with the hospital authorities and brought the case to a logical end. The employee and his family were very happy with the services provided by FHPL

Thanks & Regards


Dear sir,
We are very thankful to Mr.Renold Jackson Sir for your service and advices given by you in Apollo claim. Customer is very much happy for settlement for 11,417/-. taken from the branch level and form Apollo service.

Regards,


Dear sir,
Thank full to Mr Renold Jackson and Mr Rajeev Gupta for support

Regards


Hi Vanisri ,
Thank you for the update and processing the claim. Thank you for your prompt action and update.

Regards


Hi Waseem,
This is just to tell you how good you have handle my request regarding my mom insurance. Prompt response you have shown in the time difficulty was awesome. You are the example of the service. Please keep up your good work. In my mom Words, God Bless you.

Regards,
Arun Kumar Gyara Team Lead,
Researcher Services| Global Delivery Centre D +91 (0)40 46468290,+919703219489


Hi Inder First of all,
I would like to thank you for all the support you extended during hospitalization of my father. More than the financial help though timely approvals, I appreciate your promptness in handling this. Appreciated.!!

Thanks,
Regards.


Thanks Ashok,
Thanks a lot Inderjeet, appreciate your help

Thanks,
Regards.


hi Kavitha,
Would like to give feedback on Santosh.. Any query that we send him, we get answers immediately.. his responses are quicker and clear.. We have no access to Dell emails from our workplace, and cannot spend too much time waiting for answers when loging in from home.. and his quick responses saves a lot of time for us.. Really appreciate his help and patience!

Regards,
Raghavendra dell badge: 258938 HP: +65 84097974


Dear Mr Singh,
On behalf of Mr Dasyam and CIL family I would like to thank you for extending your cooperation and timely support. Thanks once again.

Regards,
Florence Cairn India Ltd.


I got the amount. Thanks for the quick response.

Thanks,
Sanjeev.


Dear Sir,
I K.Ramu (MP10059190) Whole Heartedly Thanking You for Quick Reimbursement of my wife APOLLO CLAIM SETTELMENT. Its very quick i.e with in 3 weeks claim got settled. Once again I sincearly thank you Mr.Renold Jackson Sir and Mr.P.Ravi Kumar Sir Area Manager for their quick responce and involment.

REGARDS,
K.RAMU (JC),
KUKATPALLY-PRAGATHINAGAR


Hi Ravinder,
It’s Manju Kumar from Broadridge. First of all I want to thank you for helping me out and clarifying my each and every single doubt whenever I called and that too very quickly. You handled it very well and hence it became very easy and quick for me to deal with the hospital guys and get my father discharged from the hospital ASAP. Your help is very much appreciated and I really thank you for speeding up the things. You really did a good job in fact great job.

Thanks again,
Regards,
Manju Kumar M.


We are happy to inform that our Apollo customer E.R.Rakesh has received his claim Amount 34004/-.The amount was credited to his bank account,customer was extremely happy,we are extremely thankful to all head’s who made this possible . Special thanks to our Area Manager M.Krishnaveni Madam,RM-Ramachandra rao sir,VP-A.L.Narasimha Rao sir,and Apollo help Desk (Renold Jackson sir).

Thanks & Regards


Manasa & Team,
Thank you for the detailed report. Appreciate your support on this, and the quick turnaround. Esther & Team, Thank you for all your support thru getting this claim, much appreciated.

Thanks & Regards,
CSS Corp Pvt Ltd .


Dear Rohini / Shiva,
We are happy to inform you that we are receiving very good coordination at the time of any hospitalisation ,process speed at the time of claim settlement ,monthly additions and deletions in our employees list. Special thanks to Shiva for kindly response at any point of time from my employees and me for mediclaim ,hospitalisation issues and explaining about every case to my employees twice a week with patience. Today we are with only 1 claim pending.

Thanks & Regards,
TATA SIKORSKY AEROSPACE LTD.


Dear Claim Team,
Thanks for your timely support and hassle free settlement procedure And My special thanks to Mr. Sairam Patro for his selfless service.

Thanks & Regards,
Srei Equipment Finance Limited.


Hi Fasi,
I would like to pass on this compliment to FHPL, “It was seamless and the quickest enrollment process I have ever experienced.

Regards,
Kiran Aidhi Team Virtusa.


Thank you very much Renold ; Vijay & Team Apollo for such a wonderful Service Levels….!!! Excellent maintenance of TAT…!!! Such Happy Customers will truly become our Brand Ambassadors….!!!! ALL THE BEST…!!!

Thanks & Regards,
SURESH KUMAR V
AREA MANAGER – PRAKASAM DIST Mobile : 8121212129


Dear sir,
I am K.Nuthan Prasad from Naidupet,nellore district. Special Thanks to you sir, Regards of I get a medical reimbursment Rs.1,00,000 for your kindness. In this claim Renlod jakson Sir,and M.Vijayarangam Sir (Senior Channel sales manager) plays an important Roll.I get a accident on june 22, 2014.Before that I take a Appollo munichi health insurance policy. When I get accident ,I am joined in narayana hospital in nellore.I had a major surrgerys also that time total Bills are 1,35,000 in first attemt.After I discharge from hospital I produce all my medical bills to you through my friends suggestion .finally I get reimbersment of 1 lakh amount ,this is very helpful to me. For this claim below persons are supported to me a lot from starting to end of claim procedure, Pradeep (ex - employee in gudur MFL) Srinivasulu sir (Manager of guduru MFL ) Naidupet MFL Branch J.C suneel kumar Naidupet MFL Branch Manger Naga lakshmi madam. For that I have to plan I do appollo munichi health insurance to my friends at last 4 members alredy in my family membes 3 have this policy.It is very use full to middle class families. Thank you so much to above to all for your support.

Thanks & Regards,


My sincere thanks to all of you for the great support extended by you to me on the above subject. Fhpl rocks. Aditya you were really prompt Regards Vibha Group head Srei

Thanks & Regards,
Vibha Group head Srei


Hi Bijal,
Thank you very much, I appreciate the promptness in your service.

Thanks & Regards,


Thanks Manasa for your prompt reply. Warm Regards, Norbert Pereira SD and GPM Administrator.

Thanks & Regards,


Dear Colleagues, Thanks a lot for your kind support and help in this regards. Thanks and Best Regards.

Thanks & Regards,
Mrunal


Hi Team,
Thanks a lot for your quick response and payment! Really appreciate it! Best Regards,

Thanks & Regards,
Chintan Kothari


Hi Payal,
Appreciate for the quick response . Thank you With best regards.

Thanks & Regards,
Vijay


Thank you very much for swift response.

Kony Labs


Thanks for a quick response.

Karthik
DE Shaw


Thank you all for quick response and doing the needful.

Regards,
Srinivasulu Lankireddy
Dy.Manager | International Paper APPM Ltd.


Thanks Inder for all your support on this!.

Best Regards,
Puneet Naaz Arora
Head HR - CoE
Innodata.


THANKS FOR THE PROMPT SERVICE
REALLY APPRECIATE

Thanks and Regards,
Sandeep Nair
PB Authoriser
Irinjalakuda Branch
HDFC Bank


Dear Inderjeet,
Many thanks for your prompt action.

Regards,
Vinay Razdan
Chief Human Resource Officer
Idea Cellular


Hi Parikshit,
Just wanted to thank Sumit for the good service and responsiveness showed during the hospitalization of my family.
Though the processing by FHPL took time - Sumit was cooperative and available on phone throughout which helped ensure that the claims were settled to my satisfaction.

Thanks,
Arvind
Genpact


Thank you so much for your quick reply and help. I could get my ecards downloaded. Appreciate your help

Thanks & Regards
ADP Corporate


Dear Revathi ma'am and Waseem Sir,
Thanks a lot for your precious help, without which it was difficult to move ahead.All issues have been sorted and my mother's treatment went well without any hassle. Thanks a lot again...

Thanks & Regards
Granules India Limited


Dear Vikas,
“Jaise Chandan ki mehak ko koi daba nahi sakta, Vaise FHPL ki services ko koi bhula nahi sakta” Congrats to all of you.

Thanks & Regards
Zuari Infraworld India Ltd.,


Hi Rahul,
Appreciate your efforts and its very imperative that we keep up to mark for esteemed Client like Chartis/AIG.I am sure we will have many more such mails in time to come as our client is growing and so will we with our good services. Many Thanks Once Again & Keep up the good work!!

Thanks & Regards
Marsh India Insurance Brokers Private Ltd.,


Dear All,
Many thanks for the overall co-ordination and support. Special thanks to the FHPL team for their quick and hassle free response.

Thanks & Regards
Pratiksha
Nuance Group


Thanks a lot bro for your help.

Thanks and Best Regards!
Sambasiva.G
DGM-Finance
ZTE


Dear Sandra,
Really appreciate the extended efforts and quick response for the query. Was calling from last couple of days and was informed that contract with Fortis-Jaipur has expired so cashless is not possible.
But Sandra resolved the same and confirmed that cashless can be done in this case as well.Thanks once again for the call back and appreciate the efforts.
Will be going to the hospital on 18-08-2014 as waiting for the reports.

Thanks and Regards
Deepak Sidana
HDFC BANK


Thank you for the quick response.

THANKS & BEST REGARDS
D.K.SHANKARA
MANAGER---CORPORATE RELATIONS & INSURANCE SOLUTIONS.
HOWDEN BROKERS.


Dear Suresh and Team,
thanks for the support...

Regards,
Pravin
HDFC BANK


Dear Team,
Good Morning!
We appreciate your kind support during the discharge of our MD, Mr.Sakamoto on yesterday, 17th August 2014 from the hospital.
Thank you.

Best Regards,
Savitha ( Team Member - HR & Admin. )
MMC Hardmetal India Pvt Ltd.


Hello,
I would like to take a minute to thank Mr. Ravinder for the help in approving my claim request on priority.
My daughter was admitted in hospital and on the discharge date, no one was available to assist us for processing the claim request for the final settlement. So, I called Ravinder for the help and he helped me in getting the request processed on priority.
Once again thank you very much for the support and help. Much Appreciated !!

Regards,
Prashanth K Airva
ADP


Hi Pranab,
Appreciate your promptness is processing the in such a short period, Super job......
Need you support in getting even the NEFT on urgent basis, Please do the needful.

Thanks & Regards,
Chitra.M
Principal-Employee Benefits Practice
PRUDENT BROKERS


Dear Nuthan & Kavitha,
A bit of good feedback on the Geethakrishnan claim from ISB. The client has sent a wonderful mail appreciating the support extended. Thank you very much for the prompt action taken & look forward to more such encouraging mails.

Regards,
Divya Nair | Sr. Relationship Manager| Employee Benefits
MARSH BROKERS


Dear Bijal,
I would like you to thank from bottom of my heart for your extended service , prompt reply which you have given me yesterday for my cashless claims. I have received approvals for my cashless claim in less than a hour after the submission of final bill from hospital & which is highly appreciated.
This is my best experience of any insurance claim till date.
A big thank you from my Family members also as we have faced some bad experiences in past from other TPAs, but you were the best.
Cheers to Team FHPL.

With Best Regards,
Nikhil Martal.
Asst. Manager Sales – Built in
BSH Bosch and Siemens Home Appliances Group (India)


Vignesh,
Thank you. We truly appreciate the work that you do for us every day.

Daniel Picardo | Senior Manager – Pay & Benefits | HR |
Target Corporation


Dear Vikas,
Thanks to organizing “Health Talk Session” programme.
Doctors were extremely knowledgeable and have friendly nature . This programme was very useful for maintain healthy body in work life. The people felt good with their knee/neck/hips after doing exercise during programme.

Regards,
Neelmani
Zuari Group


Hi Team,
Kiran has been fantastic on the call. He was patient to hear all my questions and replied to the point to all the questions.
Well done Kiran!!!!!
Please take this as an appreciation mail.

Thanks and regards,
Vijay KAPOOR
Administrator- Processing
HSBC


This is to certify that FHPL ( Family Health Plan Insurance TPA Ltd ) has been associated as TPA with us for Mediclaim of our employees from past 10years.
They have managed the policy very effectively and achieved argets given in respect to claim ratio and cost reduction in the given time period and helped in enhancing emoployeee stisfaction.
We wish them sucess for all their future endavors.

For LG Electronics India Pvt Ltd.
Pankaj Kumar
A.G.M HR & MS


This is to bring your notice, the relationship we had with Family Health Plan Insurance TPA Ltd (FHPL ) from last nine years has been a great experience . We had our thick and thins, ups and down but it has been a continued and tremendous support all the way from FHPL team . We would also like to highlight the support that we have receiving from Mr . Parikshit Singh. Who has been a strong pillar behind the succesful relationship.
We hope that this relationship with FHPL goes a long way with the same kind of support.

Warm Regards,
Harsh Bhalla
Manager ( Genpact India )


This is to certify that FHPL has been associated with us as TPA from past 5 years for mediclaim fecelitation of our employees.
We have been receiving the best of services from FHPL and all the challenges regarding claim etc are settled efficiently.
Inderjeet and his team is very supportive and providing good services during the challenging moments.
We wish them all the best for future endeavors.

Sincerely,
For pitney Bowes Software India private Limited.
Bharat


This is to certify that FHPL (Family Health Plan Insurance TPA Ltd) has been associated with us for mediclaim from the last 10 years . We had our thick and thins, ups and downs but it has been a continued and tremendous support all the way from FHPL team.
We wish them success to all their future endeavours.

Dr SB Dhagat,
Company Medical officer
Cairn India Limited.


This is to certify that FHPL ( Family Health Plan Insurance TPA Ltd ) has been associated with us as a TPA for mediclaim of our employees from past 8 yrs.
We have been receiving the best of the services from FHPL not even a single encident where we would have experienced any challenge with the claim. Inder from FHPL has been always very supportive and available with full devotion during all the challenging moments.
We wish them all the best for their future endeavors.

Cordially,
For Globallogic
Monica Rathy
Manager – People Development


This is to certify that FHPL has associated with us as a TPA for mediclaim of our employees for 5 years . We hav been receiving good services from FHPL.
Inder and his team from FHPL have very supportive and available with devotion during all challenging moments.
We wish FHPL all the best.

For motherson Automotive Technologies & Engineering,
Aarti Mehta


This is to certify that FHPL (Family Health Plan Insurance TPA Ltd ) has been associated with us (Gillette Plant Bhiwadi) for medi claim of our employees from last 8 years. During the period the services provided by FHPL were really of the best quality.
We would especially like to thanks Mr. Inderjeet Singh for his support during our association with FHPL.

For procter & Gamgle Home Products Ltd.
J.P.Bhadola
Manager – HR


We are pleased to support if Family Health Plan as TPA who are serving and supporting us for more than five years. Our association with Family Health Plan has been a productive in terms of cashless facility, settlement of claim process & reduction of claim ratio.
It is good to hear that FHPL is launching the mobile base application. We congratulate them on this initiative.

Best Wishes
Om prakash Yadav
Manager – HR
Iffco Tokio General Insurance


This is to certify that FHPL Family Health Plan Insurance TPA Ltd has been associated with us as a TPA for mediclaim of our employees since may 8, 2013.
We are receiving the best of the services from FHPL and not even a single incident where we would have experienced any challenges with the claims
Till date, this is the best TPA we are dealing with. Wish them success for thir future endeavors.

For Avon Beauty Products India Pvt.Ltd
Saaheb Singh Banga
Manager – Administration & Facilities


hi i am imrankhan my policy no is 0200284769 .i would like to thank and appreciate mr ravi kiran done a great job for me and very generous and kind. thanks

Imran Khan,
W&K Leathers


Great! I really appreciate your prompt action all the times.
Thanks a ton.

With Best Regards,
Kapoor Ravinder | Director - Purchase
GlobalLogic


Hi,
Just wanted to share a great feeling that I have experienced because of your employee whose name is Kalpana. She is very courteous and goes out of the box to help customers. Her voice is very soothing and makes one feel that she is giving her 1000% all the time to satisfy customers. I am so happy to tell you that I have felt this experience after a long time and from an Indian Org. She has got great customer service etiquettes and is a real player. I am a soft skills trainer and it's coming from my mouth. I hope you understand what I mean. Thanks a ton.

Good Job Kalpana
Best Regards ,
Manoj Kumar Swain
Training Specialist
Coaching and Performance Developement Team
GE Global Servicing


Hi Parikshit,
I do want take this opportunity to thank Mr Sumit Kumar from your team to help me out with cash less hospitalization.. I had reached out to him yesterday seeking help ( as you can see below)...he constantly followed up from his end and made sure relevant approvals were in place. Not only was he responsive to all my phone calls and e mails...he went an extra mile to call me and check if I had received approvals...he surely is an asset to your team...I myself come from a service industry background and understand what difference good or bad customer service can make...
Thanks Sumit...in such time of distress..your help did make a lot of difference

Piyush
Genpact


Dear All,
Thanks so much for the support extended from FHPL team during my hospitalisation. Without your seamless and unconditional support, it would not have been so smooth at the billing. This is a great relief for the person who attends the patient.
To me, FHPL team and Madhu is a sense of confidence
Thanks Again

Regards,
Mini


Dear All,
Thanks a lot to everyone for the kind support.
I will keep the learning for future.
Thanks again Vikash Sir...

BR,
MKD[TRS Bangalore]


Dear Sarwar Khan,
Thanks for the prompt response regarding settlement letter & cashless facility.( Process & Guidance) & FHPL Team.
G.Suman
GSA Team

Dr. Reddy's


hey Bijal I just wanted to thank you for all your help and assistance you have provided...I wanted to send you a text message to inform you that i got the money in my account but i just never had the time since i was busy with work...Anyways thanks a lot again and sorry for the late reply ... Take care

..Lance
Serco Global


Thank you very much Aliva. I appreciate all your help in getting this done.

Thanks,
Harish.
Motorola Solutions India Pvt Ltd


Dear George , Aji & Reddy
This Is Prasad Reddy working with Nokia Solutions & Networks, Bangalore. I am taking this privilege to write few words about the service received from FHPL. My Mother had to undergo a Carpal Tunnel Syndrome Surgery at Sagar Hospitals on 3rd Feb 2014. On that day I have checked with the doctor if there any Day care procedure for the same operation and they have given me that option, I had called Mr Suresh in the morning before the office hours and I got a very prompt response with the right information. That was really great information for me to go ahead and get the surgery done.
He is very helpful & has got patience to answer my calls many instances and provide the right information in right time..I thank Suresh and FHPL for providing the great service.

Best Regards,
Prasad Reddy.
NSN


Dear Sanoj,
I would like to appreciate your prompt support during my father’s hospitalization recently. Despite being in some workshop, the way you ensured prompt approval of cashless claim shows your exemplary attitude towards customer’s need.
Thank you very much once again!

Regards,
Tejasvi Bishnoi
Vice President – Information Technology
IDEA


Dear sir,
It is a great feeling in knowing about the service you have given to my customer, it’s a 100% cash less claim of 100% sum assured with fast service ,we all got motivated from this and we will work hard in bringing much more business for this product,here I thank you and your company for serving my customer.

Regards,
Mahendra A.S
Branch Manager
Muthoot Fincorp Ltd,
Akshyabhandar Branch,
Mysore.


Thank you Kalyan Ji, Appreciated your support.

Many Thanks ,
Samantha Reddy C
Infotech Enterprises


Excellent job done Sanoj… Keep up the good work !

Regards,
Atul Dubey


Thanks a lot Kalyan for the update. Really appreciate your efforts.

Thanks,
Partha
xcube labs


Dear Anil,
The claim amount has been credited to my account. Thanks for your quick response, really appreciate your style of work.

Regards,
M.Madhukar
DST Worldwide Services India Pvt Ltd


Dear Anil,
This is with reference to my father medical claim id 482452. The respective claim amount has been credited to my account successfully.
- The way you responded to my emails and my message is very great full.
- Thanks for your quick response in each moment.
- I am very grateful to you.
- thanks again for your help and thanks for your big response.

Thanks & Regards,
Madhukar .M
DST Worldwide Services India Pvt Ltd


Dear Sir / Madam,
Good A/n !!
I confirm receipt of the reimbursement of Rs. 7500 vide Claim ID 167567 covered under 10002062254.
I wish to place on record my sincere thanks for your excellent services in settling my cashless and reimbursement mediclaim bills and also excellent co-operation from Mr. Mathivanan of M/s. Family Health Plan Insurance TPA Ltd, Chennai in processing the reimbursement claim.

Thanks and best regards,
Yours truly,
for SDA Exports (P) Ltd,
Mukundan Narasimhan


Team BHONGIR made a customer smile and helped him uncomplicating his Health Insurance need. Thank you very much Team BHONGIR and Renold Jackson(FHPL) for the great work.

Phani Krishna,
Associate Regional Manager
Partnerships
Apollo Munich Health Insurance Company Limited


Team Jagtial made a customer smile and helped him uncomplicating his Health Insurance need. Thank you very much Team Jagtial and Renold Jackson(FHPL) for the great work.

Thanks & Regards,
Phani Krishna
Associate Regional Manager
Partnerships
Apollo Munich Health Insurance Company Limited


Please find the attachment of Apollo Claim cheque,12081/- which was received our Apollo customer from our Apollo Munich Health Insurance Company Ltd., on Today evening.
In this regard we sincerely say Thanks to our Well wisher Area manager Mr. PM.Rajesh Reddy sir, RM – Ram prasad sir and Reynold Jockson sir.
They all are given best support to close the claim at the earliest.
Especially My and our Branch staff and Apollo Customer say very thank full to our Area Manager Mr.PM Rajesh Reddy sir, he has take this claim as very necessity.
Finally we say THANK YOU VERY MUCH sir.
This Claim Documents sending to 08/02/2014 Cheque Received Date 21/02/2014 only13 days left we are Received cheque.


Dear sir,
R.s.mangalam branch – we are informed to you The Apollo claim customer mr.Balamurugan.k received claim cheque amount 41330 , He is very happy ,He said- it is on timely help very useful of our medical expanses , very quickly proses given claim amount, thanks lot of you and with joint the customers our relation and friends suckle in Apollo policy it is very useful for in feature life ... That is the customer feed back is very good the claim settlement very useful for our feature business thank you sir..

Thanks & Regards,
MFL-R.S.MANGALAM BRANCH


Hello Suresh,
Thanks for handing over the cheques pertaining to the medical claims of my spouse and child that went for submission. All through my interaction, I have been impressed with your customer focus and posture and wish to thank you for the same.
Wishing you all the best

Thanks,
Srikanth Katuri MTech
Director and Head-IT
India and Sri Lanka
Quintiles
Global IT


Dear Deewas,
Camp was absolutely fine and HR team has appreciated.
I would like to thank you for the arrangements.

Regards
Manish


Hi Deewas
After MAX Hospital camp, I was really worried about this one..
But, it was really good. I don't have the numbers to compare since it was my second camp after MAX, so can not compare/rate it.
Looking forward to have many more like this and much better and organized as well.
Thank You..

Amar Chauhan | People Development- HR
GlobalLogic


Dear Vikas & Sirisha
Today I have received the original documents and they are in line with my email request dated 06-Jan-2014
I sincerely appreciate your quick and immaculate efforts. Thank you very very much.

Best Regards,
Mrigank Pandey
Air Liquide Global E&C Solutions India Pvt. Ltd.


Hello Michael
I really want to thank you for your wonderful support and special efforts you have made for settling the insurance claim. You were very prompt in updating me the status each time I called up. I am very satisfied by your service and I thank you once again for settling the insurance claim

-thanks & regards,
Harini
Xilinx


Dear All,
I would like to sincerely share my experience with you in regards to the Claim ID # 463856 which was handled by Santosh.
Right from the start to the end Santosh was very helpful and thoughtful in helping me understand the process of reimbursement for a novice like me who don’t understand things like this. Santosh was always there for me over IM / Mail or Mobile in explaining or taking me through the receipts required in submission. I have called and bothered a number of times for small or silly reasons for which Santosh never lost his patience and always have got back to me the same way as I have had approached him for the first time. He never have put me on hold or have make me wait for any things but have called personally or via mail have updated about the status of my claim. Overall experience with Santosh for me has been fruitful and I really appreciate his help while I was in process of getting my mother’s knee replacement. His professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended.
Right from the start to the end Santosh was very helpful and thoughtful in helping me understand the process of reimbursement for a novice like me who don’t understand things like this. Santosh was always there for me over IM / Mail or Mobile in explaining or taking me through the receipts required in submission. I have called and bothered a number of times for small or silly reasons for which Santosh never lost his patience and always have got back to me the same way as I have had approached him for the first time. He never have put me on hold or have make me wait for any things but have called personally or via mail have updated about the status of my claim.
Santosh: I thank you for your great service and attention to my needs. I cannot tell you how much you have helped. We’re all fortunate to benefit from your contributions on a daily basis. Thank you again for all you do for Dell employees

Regards,
Hemanth Janapareddy
Dell | CSO Technology and OSP Optimization


Dear sir,
This is for your kind information that one of our Apollo Customer Mrs.Swathi has got the Apollo claim settlement amount of Rs.28,210/- and she was very happy to get the fast settlement and specially thanks to our apollo munich claim servicing team and support of Mr. Renold Jackson sir .

Thanks & Regards
RAJU.V
Branch Manager,
Branch Manager,
Muthoot.


Manoharan - Thanks for your note and congratulations to you and your wife!
Kritika and Vignesh – Awesome job in providing a great experience for our team members especially in such moments!!!

Regards, Vijay Raghavan
Vidya Munirathnam
Senior Business Partner-Pay & Benefits | HR | ¤Target Corporation India


Dear Saravar Khanji,
Thanks a lot for all your support and coordination during last few days for guiding and expediting from FHPL. Your positive attitude is very contagious. .
Thanks Tripti and Sumit for your prompt response and aligning resources.
Just wanted to let you know my father personally asked me to thank all of you and he has completely recovered now.

Thanks and Regards
Sachin Bhorge
-Dr. Reddy's


Hello Usha,
I have been wanting to write this mail for some time, and since I am moving out of Dell, this was a good opportunity to express my gratitude to you. .
Over 10 years I’ve been in Dell, and having dealt with people representing FHPL or any previous TPAs, I have had some not so good experiences earlier on. discharge and recently the post discharge claim process.
However, I must say that you are an exception to this. You’ve always been helpful, not just to me as I have seen you interacting with other Dell Employees. You have been a solution-provider more than a problem-maker. You have that great attitude of interacting with people with a smile and helping them out (it does matter a lot to people coming to you after some medical emergency with them or their families). I remember having called you around 10pm or 11 pm and you’ve responded immediately. That is something which I’ve not seen with anyone else from FHPL or the previous TPAs. I’ve hardly seen an employee walk out disgruntled
I’d like to thank you whole-heartedly for your support over the last one-and-a-half years or so, due to which my perception of FHPL has changed to the positive.
FHPL should be proud to have someone like you as their employee. I wish you the very best, and hopefully you’ll be recognized for your efforts.

Warm Regards,
Shyam Sundar M.N
DELL.


Respected sir,
We are happy to inform you about Apollo claim settlement from APOLLO MUNICH to our Apollo customer. Yesterday customer has joined to L.v. Prasad Eye Institute hospital today completed operation successfully.
Customer name: CH.S.N.D.SAI PRAVEEN,Claim Amount of 23,800/-.Customer has taken Cashless facility .
Renold Jackson Sir was very supportive to done this process. Very Very Thank you to R.Jackson sir. Customer was very happy for Fast Settlement process

With Regards,
MFL-Katrenikona
Muthoot


Dear Sridhar,
I wanted to thank you and Ravinder from FHPL for help and support that was extended during the hospitalization of my family member recently. Ravinder was approachable on his cell phone and was able to get our medical bills approved in no time.
Thank you so much.

Regards,
YATENDRA SHARMA
Oncology Scientific Writing
INHYD, WS 6N - 240
Novartis Healthcare Pvt. Ltd.


Hi Shiva Narayan
Thank you for everything on behalf of my family.
In Nov 2013, when my father was admitted to Hospital for nearly 3-4 weeks, you have been very helpful at every step right from the process of admission till the final discharge and recently the post discharge claim process.
Just wanted to let you know my father personally asked me to thank all of you and he has completely recovered now.

Thanks & Regards,
Vijay Raghavan
Project Manager
Kony IT Services Private Limited


HI Kalyan,
Good afternoon,
I have received the mediclaim amount yesterday in the evening.
I always felt assured after talking to you, as you gave the proper details and clear info.
Thank you for all your support and help.

With regards,
Daulat
Infotech


Dear Sanoj,
My father is been discharged today from sai hospital.
Thank you so much for all your help since yesterday. You have been very helpful and helped me a lot since two days that too just with a single call i made to you yesterday morning. Everything was taken care from your end.
I highly appreciate you and also Dilip, Dr. Subhas an entire team FHPL.
Thanks a tonn.

Regards,
Vineet Thale
Idea Cellular


Dear Khan,
We are very much thankful to you on your follow-up to arrange the cashless sanction letter within 15 minutes from receiving the Fax from the hospital.
Case Details: Mr. Ponna Pratap, who is working as Sr. Technician in Packing Area, his mother expired due to cardiac failure (heart attack) today afternoon by 12.30pm. But the Prime Hospital people have taken long time from 12.30 to 4.15pm for sending the final bill details. I personally went to hospital and told them to clear it immediately, even they have taken such a long time. Otherside there is pressure from his parents and Union to take the dead body to his native place.
However we repeatedly followed-up with the hospital , but within no time our Insurance Team (Mediclaim) especially Mr. Khan responded well and arranged the sanctioned to hospital. Now they are shifting the body to their home village. Atleast there

Best Regards
Ch Ravi - HR
Dr. Reddy's


Congratulations Manju for providing quality service to our customer and branch.
Please continue good support to our branches and customers.

Muthoot Finance


Dear Ravinder, Good Morning
I am very thankful to you for your extended support to me in delhi on 1st of Jan, when I needed it the most.

Thanks,
Puneet Gandhar
Novartis Healthcare Pvt. Ltd.


Hi,
I just want to give some good feedback on Santosh. I think Santosh went above and beyond to help me out in expediting the FHPL approvals when needed most and also when the hospital over charged me he only initiated and worked out additional amount to be refunded from FHPL to me.
Truly appreciate the help/work extended by Santosh in my case.

Thanks,
NagaRaju
Dell


Hi Ganesh Sir / Rakhi / Manoj,
Would like to thank each one of you for your great support provided during the treatment of Yogeshwar.
I received call yesterday from Yogeshwar, he informed that operation is completed successfully and bills are submitted for processing.
With the help from all of you the bills are also settled. I have spoken to Mr Rohit at the Global Hospital and also confirmed that he received the authority letter for bill settlement.
Thanks again for your all your support.

Birla Sun Life


Dear Usha,
As I have informed, my wife undergone lap appendectomy on 08-Jan-14 at Asian Institute of Gastroenterology. Thank you very much for your cooperation and quick response.
It was covered under insurance. FHPL response during the cashless pre-authorization was really good. Mr Shivan, who has handled this matter, was very helpful during this period. I must be thankful to him/FHPL and USP India.

Thanks & Regards,
Srinivas
United States Pharmacopeia India Pvt Ltd


Dear Vasavi
Thanks a lot for your timely support always.

Regards
Endorsement Team
AMHIC


Dear Deewas,
Camp was absolutely fine and HR team has appreciated.
I would like to thank you for the arrangements.

Regards
Manish
Emedlife


Hi Fhpl Team
Thank you so much for all your Support and help .
I Got my Insurance amount . May God Bless you all and best of luck J .
Thanks

Regards
Shaik Iqbal Khaja | Sales Support Associate,
Dell | Canada sales Chat


Good Job Nisha. That was quick.
Kindly confirm once the same is done.

Warm regards,
Falak Kothari | Employee Benefits
Marsh India Insurance Brokers Private Ltd.


Dear Salvin & FHPL
Thanks for your Grateful support .

Thanks and Regards
M.Sasikumar
Scm-Procurement
ITW India Limited
(STOKVIS TAPES-CHENNAI)


Sir/Madam
I have special recommendation and appreciation for Mr. Jaswinder who took special efforts each time I called up and update me with details, at times, even after his working hours. As i was not well, had retention of urine and burning micturition.
Canarys Automation Pvt Ltd UIIC endorsement 070100/48/13/41/83000193
I never imagined that getting a treatment with your health policy would be so easier.
I appreciate the quick disposal of my Medical Insurance Claim in a most professional manner without losing time.
I believe FHPL is the best insurance company that has sincere,honest and service oriented staff like Mr. Jaswinder.
Your action is worth commending and fastest as compared to other companies.
He co-operated and supported me through out the process.
My special thanks to you all.
Keep up your Good work.
All the Best.

Regards
Suraj Marwaha
Dell


Nisha
Many thanks for all the help .I have received the funds .
I am most appreciative of the speed at which things have got done .
Amita – many thanks for all your help .
Subbu – Really appreciate the support I got from Amita right through this period .

Regards
Miranjit
TATA- AIG


Hello Indrani
Thank you so much for the quick response and I truly appreciate the instant and accurate responses you always provide.
You guys rock and I remain totally satisfied with your firms service .
Kudos to you and Syed Anwar for handling things smoothly and answering all my endless questions patiently J

Regards,
Amarender Megari
CA Technologies
Quality Assurance Engineer


Dear Madam,
Recently I got the cashless facility for the treatment of my mother at DMC & Hospital Ludhiana. It was an good and hassle free process for which I appreciate yours team.

Thanks & Regards ,
Harish Kumar
Sr. Therapy Manager
Virology Division
Ludhiana


Dear Nisha,
This is to place on record my sincere appreciation for all the assistance you have provided me with regard to speedy settlement of claims.
You were always supportive and lent your co-operation in the best way possible.
Thanks once again and here’s wishing you only the very best in this New Year.

Regards,
Edlyn Coutinho
Wyeth Limited
Verna Goa Plant


I am impressed. Thanks to Ekta for her support. Thanks to Kunal from TPA team. want to put in a good feedback for this TPA based on my past bad experience with previous TPA (paramount).
Thank you team for changing the TPA.

Regards,
Daman
SERCO


Thank you Tom. Really appreciate your quick help and confirmation.

Thanks
Shrikant
Juniper


Thanks Jom for quick response…

Warm Regards,
Tuhina Saxena
Human Resources
Xchanging Technology Services


Thanks a lot Narendra sir ji now please get the said claim settled ASAP

Ilyas Memon
Bharti AXA General Insurance Co. Ltd.


Thanks Sanoj,

I really appreciate the SWIFT PROCESSING and SETTLEMENT TAT of FHPL.
All the Best.

Regards,
Srinivasan. R | Idea Cellular Limited |
ASM - Vellore.


Hello Jude,

Thanks a lot.
Right now I don’t have any words to describe your efforts towards this but it was simply incredible.
Thanks again and It was my privilege to Deal with you.

Regards,
Sachin
Harsco.


Hi Ravinder,

Thank you very much for all the help so far. You have been quick in responding to my issues regarding health insurance and fixed them appropriately in time. Your sense of responsibility is highly appreciated.

Thanks again for having my claims processed on time when there was some communication problems between FHPL and the hospital. Please continue to do great job!

Regards,
Shailaja Madani
ADP.


Hi Vikas,

Thank you very much for your timely support and coordination with the hospital authorities till the time my mother was operated at Vasan eye Care,Karol Bagh on 12th Dec 2013. Your prompt action and constant follow-ups with all concerned helped me a lot and I am very much thankful for it.

Regards/Rupesh Sharan,
NSN id : 61425509
Gurgaon.


Dear Bijjal Madam,

Specially I want to say Thanks to you because without your help I don’t think so that this Claim would have been settled.

Thanks & Regards,
Subir Bonik
Team Leader - VFS India.
SERCO


Dear Satish & team,

We are proud to intimate you all that Magna group has been renewed with us. Also would like to thank FHPL for the wonderful support in servicing Magna group. Specially to Mr. Satish Sharma for the exceptional support. There are few areas we need to focus on for the best of the satisfaction.

Thanks & Regards,
Prabir Mahato
Manager - Pune
Apollo Munich
Health Insurance Co. Ltd.


Hi Bijal,

Thank you so much for all your help and trouble taken for settlement of my mother’s and my claim.

Regards,
Thanks
Angelica Fernandes
lintasinitiative


“Hearty thanks to save my life and i enjoyed the Best quality sevices in a hospital. when i met an accident I have just informed to Muthoot fincorp ltd, Velayuthampalayam Branch. They have intimated to the control room & give the best service till i am discharge from hospital. Apollo munich has approved a seprate Room,Quick processing, quality service. Here i have not paid any single amount for Operation,madicine,Doctor and Room Rent. I Specially thanks to Mr.Kannan (Client Servicing-FHPL ) & Muthoot Fincorp Ltd, for support us.”

M.Karthikeyan


Thanks a lot Bijal for your prompt response.

Thanks and Regards,
Sudesh Shetty
Commercial Underwriting
Universal Sompo General Insurance Company Ltd
Plot No. EL-94, T.T.C. Industrial Area
MIDC, Mhape,Navi Mumbai-400710 India.


Dear Mr. Dinesh,

At the outset, please accept my congratulations for organizing the health camp and facilitating the health talk on ‘Ortho’ at our office on 15th November 2013.

I, on behalf of all my staff, would like to thank FHPL team , Sun Shine Hospitals Team and the Doctors for successfully conducting the event. The talk was very interesting, informative and interactive. Our staff were alert throughout the session.

The health camp went on very well. The response from staff was also very good as they were very excited to go through the BMD test and then consult the doctor for medical advise. All of us have benefited from the program.

Looking forward for more programs in the near future. Thank you!

Regards,
G. Triveni
AGM - HR
IJM (India) Infrastructure Ltd


Thank you very much Mr. Sreenivasulu for the acknowledgement.

I am based in Mumbai & will send the documents to your Bangalore Office.

Should you want me to send it to your Hyderabad, Please share the address.

Regards,
MAHESH PRASAD
System Consultant – Global Accounts (APAC)
+919833082220
Dell India Pvt Ltd,
Divyasree Greens, Ground Floor, #12/1, 12/2A, 13/1A,
Challaghatta Village, Varthur Hobli, Bangalore South, Bangalore – 560 071, INDIA.


Dear Satish/Juliet,

Thank you so very much for the lighting fast claim settlement!!

Regards,
Amber


Hi Hansraj,

Today I got a message that amount has been credited to my account, verified and able to see the amount. Both amounts got credited.

Sorry for the chaos created by me and I really appreciate your efforts to sort this out.

Thanks again,
Kiran.
ADP


Dear All,

CONGRATULATIONS & MANY MANY THANKS FOR MAKING THIS HAPPEN.

Excellence award is indeed a very prestigious award that rewards and recognizes your hard and smart work.

I am sure you have worked hard for months together to reach this pinnacle of success and here you are… standing tall with your trophy of excellence and smiling broad.

So once again to ALL the excellence awardees, a loud round of applause!!!

Excellence award winners for the quarter July – September 2013 are…

Hyderabad Team FHPL (Hyderabad) For providing extended support in processing cases and reducing outstanding claims

Dr. Sriharsha A Achar
Chief People Officer
Apollo Munich Health Insurance


Many Thanks Bijal, for all your timely help

Thank you
Swaroop Vangipuram
Supervisor Logistics
Cardiac Safety Services
Quintiles

Navigating the new health


Rahul,

Thank you very much for helping our employee (Agatha) in getting the authorization for a cashless procedure.

Appreciate your customer friendly service towards clients. This will indeed enhance the customer experience ! Please accept a blue ribbon from me and Shweta.

Ozelle Lobo
Benefits & Policy Advisor
Shell India Markets Private Limited


Attn: Nisha Poojari,

At the outset let me take this opportunity to THANK you for all the help and support provided to me during the time of admission and Discharge in the Hospital for my Son’s surgery.

I must appreciate the way personalized attention was given by Nisha and the quick actions which were taken.

My overall experience has been very satisfactory.

I would also request you to please arrange to send me All the investigation reports which have been sent to you from the Hospital, as I would be needing the same for further consultations.

Regards,
Harpal Singh Abbott
Zonal Business Manager- North
Respiratory and Dermatology division
Fulford India Limited.
(A subsidiary of Merck & Co., Inc.,Whitehouse Station, N. J., U.S.A.)


Dear Team,

Claim settled amount has been credited in my bank a/c. Thanks a lot for all your kind co-operation & help during the settlement of the said Mediclaim.

Best Regards,
Sekhar.
Sekhar Biswas|Birla Sun Life Insurance|Guwahati 781003


Rahul,

Appreciate your quick response to emails!

Regards,
Chinmayi VS
Head- Human Resources,
Maxim India Integrated Circuit Design Pvt. Ltd.


To

FHPL,

Thanks for your response on my son abhisheks preauthorisation claim and i wl appriciated the effort taken by Nisha Poojari Madam. she help me in this case activly. Good work done by Nisha madam,

once again thanks and we really required ur smooth process each time when we need....

Regards,
Rajan Desai,
Merck & Co., Inc.


Hi,

At the outset would like to appreciate Sanoj for his timely help and guidance which had helped me n my husband take an immediate decision of admitting our son to Seven Hills Hospital the moment he was diagnosed with dengue on the 2nd Oct.

Even during discharge the formalities were executed seamlessly and with Sanoj at aid the entire process of FHPL became easy.

Would like to appreciate your back office team and especially Sanoj for displaying customer satisfaction as the key centricity.

Thanks for all the help in easy and quick processing of our case ref P.A. No. 218618.

God bless!!!!

Thanks & Rgds,
Preeti Iyer,
IDEA


Hi Michael,

I was extremely happy and satisfied with the prompt service given by you during the treatment of my wife at care hospital-Nampally. You have handled the entire cashless approval/settlement process without any delay. Now my wife’s condition is normal and her health is also recovering slowly.

I appreciate your support and expect same kind of support in future.

Thanks & Regards,
Binod Sharma,
Xilinx India.


Hi Rahul,

This mail is just to appreciate your personal support and cooperation extended to me during hospitalization.

I Glad with the response and help provided by you specifically at the last moment during the discharge.

Thanks a lot for the same

Your's Sinceraly ,
Arvind Chauhan ,
Key Account Manager-Cement
Shell India Markets Pvt Ltd
Nagpur(M.H.)


Attn: Nisha Poojari,

At the outset let me take this opportunity to THANK you for all the help and support provided to me during the time of admission and Discharge in the Hospital for my Son’s surgery.

I must appreciate the way personalized attention was given by Nisha and the quick actions which were taken.

My overall experience has been very satisfactory.

I would also request you to please arrange to send me All the investigation reports which have been sent to you from the Hospital, as I would be needing the same for further consultations.

Pls note my mailing address:

A-22, Rose Apartments, Sector 14(Extension),

Rohini,

New Delhi-85

Regards,
Harpal Singh Abbott,
Zonal Business Manager- North,
Respiratory and Dermatology division
Fulford India Limited.
(A subsidiary of Merck & Co., Inc.,Whitehouse Station, N. J., U.S.A.)


Hello Jude,

TO WHOM IT MAY BE CONCERN.

A payment of Rs 11,111 /- is credited to my account for the claim Id 396958-1.

I would like to take this opportunity and say thanks for all your sustenance. Deprived of your help this claim would not have been settled.

There were lots of ups & down but I really appreciate your endurance and the way you tackled the circumstances.

Keep up this decent work and again tons of thanks for your determinations.

Regards,
Sachin Hol | Sr.Design Engineer,
HARSCO Rail | GIP, Hyderabad, INDIA


To

Sr.Executive-Client Servicing,

Our sincere thanks to Family Health Plan Insurance TPA Ltd for immediate positive response for my mother’s operation in Gelivi Nursing Home, Nandyal.

Sir,

I Dr.J.Sudhakar Darwin the Director of American Spoken English and the CEO of Jeevan Sattha Integrated Rural Development Society ( JSIRDS ) and the Brother of Jestadi Rajakumar Seniour Reasearch Analyst at Factset Systems India Pvt Ltd . I am very thankful to you for immediate positive response regarding my mother’s Fissures operation in Gelivi Nursing Home Nandyal. I thank you for approved 10,000/- rupees for my mother Jestadi Rajamma’s operation. Employ id number 4805. My personal thanks to Family Helath Plan (TPA) Ltd and also to Factset Systems India Pvt Ltd. Especially my heartful thanks to Mr.Jude Michael for your sincere and hard work. Please do continue this process to who are in needy.

Thanking you.

Dr.J.Sudhakar Darwin Diectror,
American Spoken English,
Nandyal.Kurnool Dist,
Cell : 8008483243.


A BIG Thank You to Team FHPL for keeping up continuous support in the renewal administration, specially with complexity it entailed because of surprises thrown in the last moments.

We are not over yet but to continue with the seamless service to our people.

Thank you Sirishji, Inder for guiding/ handling the matter for NSN on priority.

Best Regards,
Sudhir Kumar.
NSN


Hi Inder/ Deepak/ Sunil,

Just missed to mention, Thanks a lot to you all for the continued support to us & special thanks to Shirish Sir for guiding this process throughout.

With Rgds,
Abhishek Sharma, HR Connection IMEA.


Assistant Labour Commissioner. Sangli,

TO WHOM IT MAY BE CONCERN.

I sincerely appreciate to Family Health Plan Insurance TPA Ltd for successful completion of Rashtriya Sawatha Bima Yojna health insurance scheme implemented by Govt.of India in Sangli District.

The success of this project in Sangli District happened because of the dedication and hard work of your team

I would like to congratulation for this great achievement and to be very specific the entire FHPL Team of Sangli District for their enthusiastic support with Govt. officials, network Hospital and Beneficiaries.

We hope to see same spirit to be continued in future project also.


Hi Manoj /Abhi,

This is to bring to your kind attention regarding the fantastic support given by Bijal Kansara during my hospitalisation .The service quality and response was just excellent.

She is gem and an asset to your company.I really appreciate the help given in my difficult times by Bijal. "God bless her"


Hi Jude,

Thank you very much for all your support and especially the very spontaneous response, assistance and coordination to clear the discharge formalities and closure.

I would like to really appreciate you and your team support in this regard.

Warm Regards,
Prasanna,
Factset Systems India Pvt


Thanks Bijal approval was received by hospital and discharge has been done

Thanks again for the support.

Regards,
Asif,
Pentair.


Suresh

The support that you provided was really wonderful and I highly appreciate the same

Regards,
Vivek Vinayak Purekar,
Vice President – Human Resources
Genpact Headstrong – Capital Markets & ITMS


Dear Vinod & Nisha

Thanks for organizing the ‘Health Check Up Event’ yesterday in our HKP (Hiranandani Knowledge Park) office. It has been very well coordinated.
I am looking forward for more support from your side in terms of future engagements, as discussed.

Abhishek : Good show from FHPL representatives (Vinod and Nisha) and thanks to you for taking this initiative.
Thanks

Regards,
Basant,Human Resources


Hai pavan kumar,

I wish to convey thanks for your help & support for providing the approval of my wife maternaty claim..

Best Regards,
Rahul kumar,


Dear Ashwini,

Thank you very much for helping me in the process of my daughter’s admission for cashless treatment at Bansal Hospital Delhi.

II was really very worried that time for the approvals and all other formalities. You help me a lot when I was actually in need.

Thank you again for your prompt action & response for completing formalities.

Hello Kavitha: Anwar has an amazing work approach to understand customer requirements!!

Thanks & Regards,
Asab Mehdi,
Service Delivery-Shared Services Quality Assurance - North India.


Thanks a ton for the update,

Appreciate your help on this so far!

Regards,
Kalyan Gaurav | Sr. Manager - Operations,
Aditya Birla Minacs.


Thank you Mansa for your proactive support .Really appreciate it ..

Regards,
Noel Deepak Joseph,
WaterHealth India Pvt.Ltd.


Dear Sir/ Madam,

Sub: Settlement of claim No.404061/1.Smt. K.RAJESWARI

I would like to express my sincere thanks and appreciation for the Team who processed the above claim and released the payment within a record time of 15 days is PRAISE WORTHY and proved the organizational ability and created good image of your Organisation. Please keep it up.

Thanking you and your entire team once again.

Yours faithfully,
(A.Kamalakkannan),,
Zonal General Manager-South-I) Rtd.
National Small Industries Corpn.Ltd.
No.27, Peter Nagar,PONDICHERRY-605013.


Hi Sunitha,

Hope you are doing fine!

I wanted to appreciate Ravinder M - FHPL representative as he is very understanding, supportive, helpful and very committed in getting the approval done on timely manner.

He is Awesome.

A Very Big Thank You to him.

Thanks and Regards,
Syed Azizunnisa,
Customer Service Analyst
NASC FSA Phones


Hi Ravinder,

We really appreciate your commitment….. J…..!!!!!!

Regards,
Sunitha Rai
Senior Associate
Human Resources


Dear Ravinder,

Appreciate your service in supporting our associates.

Regards,
Pragathi Thakur | AM-HR
Hyderabad, India


Hi,

Thanks a lot for the swift revert. Appreciate the same

Regards
Dr. Salma Khan
Manager-Claims
Birla Sun Life Insurance Co. Ltd.


Hello Anwar,

I would like to take a moment and appreciate your efforts in coordinating Mediclaim related work during my father’s recent hospitalization.

I am really impressed the way you understand customer requirements, close various loops and make everyone’s life easy.

Keep it up your perseverance in all your dealings..

Hello Kavitha: Anwar has an amazing work approach to understand customer requirements!!

Thanks and Regards,
Nimesh Shah,
India HR Operations | ca technologies.


Dear Dr. Nitin,

At the outset thank you very much for the courtesy extended during our visit to your office.

I was indeed very happy to note that FHP have a systematic methodology of reviewing claims files. I am aware that total automation of each and every aspect of mediclaim is not possible, yet i was quite impressed by your system and the pop ups to alert the Doctor who is processing claims on various aspects filed by the claimants.

Once again I thank each one of your team members and especially you for taking your valuable time to explain about the process involved in claim settlement and reports which can be generated thereafter.

I wish you all the best very best.

With kind regards
S Venkataraman,
Sr. Audit Officer.
CAG Audit, Mumbai Office
NIAC


Dear Sarwar,

The claim amount has been credited to my account.

Thank you very much for the co-ordination. The processing time was much faster, a Special thanks for the Turn Around Time.

Best Regards,
Vansi,
Dr. Reddy's.


Thank you Jom and Mahesh,

I am happy and I appreciate your quick service....I can see the below changes.....

Keep up the good work

Regards ,
Rajesh Parameshwar ,
Xchanging SJR I Park,
Tower II, Plot # 13 14 15 EPIP Industrial Area
1st Phase Whitefield
Bangalore India 560 066


Thanks a lot & & on behalf of my wife & self has appreciated the speedy settlement of our claim.

Regards ,
Samya,
Mjunction


Dear Sir,

I am indeed much thankful for the settlement of the claim. My wife was admitted in RJSTONE UROLOGY HOSPITAL at Mulund (West) and underwent BLASTING STONE TREATMENT. on 17th of this month..

As per the norms I have received intimation for the sanction of settlement of claim for Rs.26818/ and also to make payment of 10% of the bill, which I did accordingly.

I acknowledge the good coordination and great service provided to me and I take this opportunity to thank all the concerned.

Regards,
V. VISWANATHAN,
Branch Manager, Magma Fincorp Limited.


Dear All,

I would like to take this opportunity to appreciate and thank one of your colleague Sujatha N, for all her support and co-operation in helping me getting the approval sooner from FHPL. She had really helped and satisfied the customer service by providing all my required queries. I am happy to see such a wonderful person working in your organization. I really look forward to continue the relationship with FHPL.

Best Regards,
Shahid,
Genpact.


Hi Sanoj,

Would like to thank FHPL team for the smooth approval and settlement process because of which the surgery went on as per the schedule.
I am really glad on the way it was handled by your team.

Thanks & Regards,
KS Sujesh Sabu,
Idea Cellular Ltd.


Thanks a billion for your help Indrani

Thanks,
Suman,
Invesco.


Good Job VigneshJ,

It’s good to see that TM’s are getting a great experience with entire Insurance process. Keep up the good work!

Thanks & Regards,
Kritika Sharma,
Associate Business Partner-Pay & Benefits | HR | Target Corporation India


Dear Sarwar Khan,

Employee 33256 Syed MD Ekramul Kolkatta New Employee received the chq of mother treatment and very happy thanks for all your prompt support in regarding claim submission guidance & follow up for IR documents and now employee got the E Cards.

Thanks & Urja to u.

Regards,
G.Suman
GSA Team, Dr. Reddy's


Dear Srinivasulu,

Thanks a lot, almost you have come like god. can i know the amount please.

thanks,
Sushma
HDFC Bank Assurance.


Dear Sir,

Thanks for your prompt services.

Ritesh Talwar | Manager
Aon Global Insurance Brokers Pvt. Ltd | AGCN .


Hi Kavitha,

I would like to thank you for your cooperation and appreciate your support during hospitalization of my father.

Regards,
Radhika
Hitachi Consulting


Thank you so much for the update Indrani,

Appreciate your support..

Thanks & Regards,
Anila Nair | Presales Consultant | Kronos India


Dear Team,

Am happy to give you positive feedback on speedy service by FHPL on initial approval and clearing the final bill with in very short time.

And special thanks Mr.Suresh who helped me a lot on time to time at the time is in hospital with my Kid.

Thanks&Regards,

Gowrishankar.M
Human Resources
Coca Cola


Dear Sir,

Thank you for your kind words and mail,nothing is possible to do if we do not work as a team, with your & ,TPA support we were able to settle the case in TAT.

Pray Kashmira recovers soon,any help required from our end kindly let us knowking attitude.

We thank you for all your cooperation & TPA team help and promptness.

Assure to continue the same in future too.

Thanks & Regards,

Meriam Ansari | Manager
Employee Benefit
Aon Global Insurance Brokers Pvt. Ltd.


Dear Mounesh,

I am very happy to inform you that my claim has been settled and I have received the final amount.

I really appreciate your dedication about the work, sincerity and care taking attitude.

I will be really happy if I could be helpful to you at any time point in future.

Thanks a lot again for your valuable contribution and valuable efforts .

Have a nice day.

Thanks & regards,

Parimal Limburkar
Regulatory Affairs - Formulation
Mylan.


Dear Tushar & Sanoj,

I would like to thank you and Sanoj for your kind co-operation and support extended to me at the time of hospital admission for my mother in Kohinoor hospital on 12th July.

More than anything were the words of comfort by both of you. It made me feel that FHPL really takes care of their customers.

Sanoj guided me time and again in the admission as well as discharge procedures. He was very prompt and efficient in getting the approvals done on time (cashless). Everything went off very smoothly.

Currently, my mother is recovering.

My specials thanks once again to both of you.

Regards,

Clara Fernandes
IDEA


Hi Santosh,

I feel pleasure writing this mail for the kind of support and response I received from you all the way right from starting of my claim process.

I am happy with the way you helped me by providing the required information on time.

I feel you are an ASSET for your organization for a better customer service.

Santosh – KEEP ROCKING ☺
Badge ID # 288823.

Regards,

Siva Shankar
DELL


Hi Aliva,

I wish to convey thanks for your help.

As you guided me it was possible for me to avail the cash less claim.

Best Regards,

Pradeep,
Tektronix
Bangalore


Dear Naveen,

At the outset I would like to pass on my very sincere and heartfelt appreciations and thanks to you for your very friendly and kind support to me during the discharge process of my mother Smt. Jayalakshmi, yesterday evening at the Yasomati Hospital, Bangalore.

After speaking to you, in minutes, the approval process is completed and my mother safely reached home at 6.30pm, whereas the claim was submitted by the hospital to the insurance company only at 5.07pm.

I thank you again very much for the very timely help.

With Best Regards,

Karthi Nagaratnam.


Hi Team,

Thanks for all your support during our association, without which we would not have been able to provide the support to our colleagues.

Wishing you all the best.

Thanks & Regards,

Lalitha. K,
Manager - Human Resources,
Sutherland Healthcare Solutions.


Dear Manasa,

This is to inform you that my mother expired in end of Jun so this was the last claim. Thank you very much for all your support and cooperation during the entire three years of journey.

I want to give a very good feedback about yourself to your manager, if you can share his/her email id.

Regards,

Nisar Sayyed,
Clinical Data Manager (Resp-iDMA),
6E-175, Building No 6, Survey No. 64.
Mind Space, Hi-Tech City, Madhapur,
Hyderabad - 500 081,
India


Dear Suresh,

Wanted to take a moment to thank and appreciate your thoughtful and supportive help during the run-up to my wife's recent hemithyroidectomy in Fortis Bannerghatta road.

Despite all the anxiety before the surgery, I never faced a single anxious moment due to the frequent communication through SMS about the cashless approval status. When I had a query, I called up your Helpdesk and they were extremely courteous and helpful. Your help in clarifying my additional queries were so helpful that I could focus on the treatment and not worry about how to manage the cost.

I have faced instances in past of dealing with other insurers that weren't as simple as this one.

I am happy to recommend you and the services of FHPL to my colleagues and others in my circles.

Thanks a lot for your help and support

Best Regards,

Ramnath Vaidyanathan,
Assistant Vice President,
GENPACT, Bangalore.

PS: I will forward this to Genpact HR from my official ID and copy you all as well.


Hi Team FHPL,

Last year in July, our employees have purchased Canbank mediclaim policy for the year 2012-13 and appointed FHPL as TPA to service the policy.

We are absolutely satisfied with levels of services provided by FHPL, and feel happy to listen to the good & positive feed backs given by the customers in the time of need.

We are pleased to inform you that we wish to renew our CANBANK mediclaim policy with FHPL only being TPA in the current year too.

We would like to take this opportunity to thank Team FHPL, for all the support extended and prompt service given by your team over the last one year

Best Regards,

Prakash Kokane,
Manager-Commercial,
Virgo Valves & Controls Limited,
Hinjewadi, Pune 411 057 .


Dear Cynthia and Team,

Thank you for the intimation ,and thanks for the follow up by you and your team.

Special thanks to Mr. Jom Georg,Asst. General Manager - Client Servicing for his timely help to avail this reimbursement claim with in the short span of time.

I got the same message on 10th through mail and as a sms.

D.S.Kannan,
Academic Administrator & Academic Counsellor,
Sharada Vikas Trust,
Jayanagar 4th Block,
Bangalore- 560011.


Hi Sir,

Thank you so much & appreciate your team quick response & action

Once again thank you Sir....

Best regards,

Manjula Krishnan
Human Resource
Neovia


THANKS FOR FAST SETTLEMENT OF CLAIM.

GOD BLESS YOU


PRATIK DESAI.
ARN-31824


Dear Mr Sashi Kumar,

Thank you very much for your prompt action and reply. Please accept our sincere appreciation.

Thanks & Regards,

Solomon Mahesh L
Team Lead | Infotech Enterprises Ltd.


Hi Manasa,

Thanks for the quick response. Your service is highly appreciated and valuable.

Best Regards,

CK Sundaram
Assistant Manager.


Team FHPL,

A heartfelt ThankYou from me and my Family for all the timely help provided by you.

The prompt response by your team to help me get the Cash Less Facility during my Hospitalization at Deenanath Mangeshkar Hospital, ensured that we did not have to worry too much about the formalities to be carried out at the Hospital.

Special thanx to Ms. Ashwini for the timely response and action.

Regards

Deepak Kulkarni
!dea Cellular Ltd.


Hi Syed & Balaji,

i want to thank you for your speedy follow-ups to my concern & get the approval for me (on sunday).i really appreciate your fast response to my phone calls & afterward follw-ups.

i believe FHPL will emerge as a strong brand because of associates like you.

All d very best.

Regards

Dr. Arvind kumar
Mars international india pvt ltd


Dear Mr. Satish,

Many thanks for settling the claim quickly, I really appreciate the speed and thank you and your company.

Thanks and regards,

Girish
Nordson India Private Limited, Pune


Dear Sampath,

Thank you so much for your prompt reply and taking immediate action on my request with no hassles.

Thankful for speedy settlement of my claim……

I appreciate your excellent customer service.

With best regards,

Md. Afroze


Dear Team,

Really amazed to see the TAT within which the above claim was settled…

Thankful for speedy settlement of my claim……

Have already experienced the professional services of FHPL while I was in system with HDFC Bank.....

Keep up your good work as always………

Thanks & Regards,

Yogesh Karmarkar
Idea Cellular Ltd -Finance & A/cs


Hi Vasavi,

Thank you so much for your kind help. Now it is alright. I think earlier I submitted without saving the details.

Once again I am very sorry for wasting your valuable time and energy.

Have a nice day

Regards,

Vijay


Hi Raj,

Thanks a ton…I have received the Bills as well as the Cheque.

CC Pranab: Thanks a lot for the speedy process and really appreciate all the efforts that you and your team put into.

Have a nice day

Regards,

Sachin Bhat
CA
Principal Customer Success Executive


Hi Pranab,

Thank you very much for your timely intervention. I can now see my spouse name properly updated in portal.

Also many thanks to your customercare team in resolving this issue.

Thanks and Regards,

Srinivas Pochiraju
CA Technologies
Sr Support Engineer


Thank You Team for your Quick response.

Yeah I am able to enroll using the below mentioned password.

Thanks,

Namratha Kadiyala


Dear Satisji,

I am really grateful for the timely support extended to us towards the claim of Mr. Yakub Patel, father of Mr. Sajid Patel

I would like to appreciate your prompt actions which helped us a lot to settle additional financial help from CMO fund.

Without your support, this was not possible.

Thanks a lot again for your support.

Regards,

Manish Dabhi


Dear Sir's,

I wish to thank you all wholeheartedly for your kind immediate response to my mail.

wishing the entire team for all the best things to happen,

With warm Regards,

e sankaranarayanan


Dear Michel.

I am Tripura Sundari from Capital IQ, Hyderabad. This is the time to convey my sincere thanks for your eternal support. Patient admission time onwards to till the discharge moment, you pursued maximum buttress.

At that time, no one is at the rear to lend a hand.

We came out safely, through your phone calls for pursuing the final bill approval.

Once again,

Thank you very much.

Regards

Tripura Sundari


Dear Sir/Madam,

Firstly, I am very thankful to TATA AIG MediPrime FHPL insurance for giving me the opportunity to build up a good healthy family.
Sir/Madam, yesterday, my son was operated successfully in LANGOL VIEW CHARITABLE CLINIC & MATERNITY HOME, Imphal Manipur. Once agained i thanks to Staffs of this hospital and specially the Doctor and Nurses for helping and guiding us to succeed the operation.

Thanks to FHPL and hospital authority.

bye

Yours faithfully,
Indira


Dear FHPL,

I sincerely want to convey my regards for your prompt service and outstanding dedication towards customers.
My entire family is blessing you all FHPL team for helping us in critical time.
Kindly take this email as note of appreciation and affection

Best Regards,
Prasanna Patwari


Hi Aji,

Once again, amazing support provided by the FHPL team. Infact you have been exhibiting focused and timely support to us.. right from time this accident happened, till the member was shifted to Manipal and there on, we were assured and provided support.

Our trust in FHPL and its team is only increasing

Thanks much and looking forward for a fruitful and longer association

Regards,
Mini


Dear Bijal and all Supportive Team,

I would like to offer by thanks specially to Bijal for all the on time support/help to close the open issues with active dedication and expecting the same in future.

Also I would request to Bijal Please convey my thanks to all the teams members who were in team during the last assignments and happy to inform you that this time also we had decided to go with FHPL only, hope Avni already informed.

Wish you all the best to all team members for upcoming assignments.

Regards,
Asif


Dear Team,

Hearty thanks for your sincere efforts and supports shown to get this claim from the beginning of submission. What ever the claim amount,which will be much more helpful to me at this point of time. I need your guidance to get the claim for post hospitalization expenditures. Based on your guidance I will prepare and send the documents.

With thanks and regards,
N. Navaneethakrishnan, BDM, BSLI


Hi Veneet,

I would like to take this opportunity to thank you for all the support extended by you and your team over the last one year.

The team has been supportive in all the ways possible and became an integral part that if anyone had to seek any advice, they not only remembered me but were open and felt comfortable to reach you people. That was an amazing work from your team.

As you know that we had to renew our policy which was due and this year we had the renewal with a private player which has its own team to take care of the claims etc, I would be missing the opportunity to work with your team again in this year.

But in case you need any help or if you think I can be of help in anyway do reach me at my number. I am available.

Once again thank you so much for your support.

Regards
Kiran Varanasi,  Employee Services (Finisar)


Hi Manoj,

I would like to thank Mr. Anup Ghanshyam from FHPL, Pune for helping me in the discharge of my father from the Ruby Hall Clinic. Hospital was hell bent on making us stay a day longer because they got an approval for 4 days of stay at the hospital whereas we were leaving a day earlier.

In the final bill they even added the room charges for the next day by intentionally delaying the billing to 12:30 PM even though doctor advised discharge at 11 AM after I insisted that I'll be leaving the hospital on 01-05-2013 even if I had to leave without medical consent. Worldwide the post-operative hospital stay for stapled hemorrhoidectomy is 01 days. In some countries they also do it as an outpatient procedure.

Ruby Hall Clinic also did fraudulent billing. Anyways I'll be sending them a notice regarding that through registered post.

I believe with committed employees like Anup, FHPL has a glorious future.

Thanks,
Alok Singh


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