What is the admission protocol

Member (along with ID card / FHPL Authorization letter)

Network Hospital

Member Enrollment and Eligibility Verification, through ID card / policy papers by the hospital

Initial intimation Report sent to FHPL office by the hospital

Confirmation / denial for the admission on credit base by FHPL through Authorisation letter

Admission and Inpatient treatment as per the Exclusion list

Generation of Credit Bills

Patient signature on the Bill and Claim form (essential for claim settlement)



Please call us or write to us for any clarification.

·    Our Toll-free number : 1-800-425-4033

·     Email : intimation@fhpl.net  


Claims Processing at FHPL