1.This is just a small note to say a Big Thank You for all the support and assistance you and your team provided during the time my wife was hospitalised
Right from the time of her admission formalities to the discharge procedures, everything was so smoothly and efficiently managed and handled by you/team - I sincerely appreciate your personal attention to every small detail. This is the time when one is so pressurised with a loved one being hospitalised and to have someone take care of all the hospitalisation logistics makes a big difference and takes a big burden off the chest.Thank you once again for being there and making a big difference. God Bless
IntelNet Global Services Pvt Ltd
2. I would like to place on record my appreciation for the prompt and wonderful services provided by FHPL at the time of hospitalization of my son
The care and promptness shown by you and your team was a big support in my time of need.
Carry on the Good Work!!!
Idea Cellular LTD
3.This is to appraise that I have received a fantastic service from your team member today, who was extremely patient, knowledgeable, courteous, professional & helpful in providing all the necessary information I had called for, she also went extra mile to provide additional information relevant to my query.
4. Myself an employee of HDFC Bank would like to share with you that I had submitted some medical bills for reimbursement few days back. However due to some reasons the bill could be processed
But yesterday fortunately I got to talk to the escalation team explained the whole situation And today exactly at 12.30 pm I got the good news that my bills are processed and the amount is being approved., it was really unbelievable. This is called customer service.
HDFC Bank Ltd
5 WAAAAW....Wonderful service done, Like a friend, like a family member FHPL team supported me a lot..also they sent a mail to cochin FHPL team to speak with the hospital. Finally my remaining amount approval received from FHPL .
Thank You so much for your wonderful service.
HDFC Bank Ltd
6. This mail is to appreciate FHPL Services, I have sent a claim reimbursement on 11th November 2016 of my son for an amount of Rs.1,25,147.00, called up your helpline my case was taken up and rigorously followed up and finally I got my claim amount
7. I would like to share my experience when I called FHPL,
I am very thankful for your assistance. At the time of admission I was nervous and was not sure about the process. I was assisted me in best possible way there can be.
Your team’s exceptional voice modulation at the time of conversation and reassuring approach helped me stay calm.
Thank you FHPL team for your prompt response. If there is a scale of rating then I would like to rate her highest, 5 on scale of 1 to 5 (5 being highest).
8. I am blessed with a baby boy on 15th October 2017. I wanted to share feedback regarding Maternity benefit provided by the Organization.. I want to thank you for the support provided regarding the information and process to avail the benefit. The information provided on Intranet is updated and provides complete details regarding the process. Mine was a cashless hospitalisation and I faced no issues. The support provided from the Hospital and FHPL team is commendable and again I want to thank you and appreciate for the seamless and amazing experience we had at the hospital
9. FHPL team : Good work for swift and prompt co-ordination , for providing cashless facility for our onsite employee’s father s cataract operation in offshore .